Twilio is hiring a

Partner Account Executive, Japan

Suginami City, Japan

Because you belong at Twilio

The Who, What, Where and Why



Twilio is looking for a Partner Account Executive who lives the Twilio Magic and has a demonstrated track record of leading and managing SI and resell partners.  They also have:

  • At least 5 years of overall technology sales experience and 3+ years of experience in managing partnerships and partner teams at a large technology company including experience managing large GSIs, RSIs and resellers.
  • Extensive experience presenting to and negotiating with senior level management (internal and external)
  • Excels in a fast-paced, fluid environment
  • Demonstrated success in managing and growing partner relationships and meeting or exceeding goals
  • Strong data driven approach to decision making
  • Technically savvy and experience with the cloud, APIs, communications, contact center, enterprise software, devices, and mobility is a plus. 
  • Native level fluency in Japanese and business level fluency in English are required.
  • Bachelor’s degree or equivalent experience required.  


As a Partner Account Executive, you will live the Twilio Magic values:

  • BE AN OWNER: Responsible for new partner acquisition and driving new revenue for a specific account while maintaining the highest levels of customer satisfaction.
  • WEAR THE CUSTOMER'S SHOES: Mastered creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications to a technical and business audience, building trust and mutual respect with technical customers and peers.
  • DRAW THE OWL: It’s up to you to do what it takes to build the ecosystem, ensure partners are helping drive joint revenue and delivering customer success.
  • RUTHLESSLY PRIORITIZE: Ability to balance competing priorities and manage multiple project/deals at the same time. As an added bonus, you’ve previously sold cloud or enterprise software.
  • Travel may be required 


Partners are key to Twilio’s continued growth.  As customer requirements become more complex we need a strong set of partners to help customers implement, support and grow their usage of Twilio.  We work closely with sales leadership to ensure partners are an integrated part of the sales process.  Partners are key to opening up new revenue opportunities for us in the enterprise and untapped geographic markets.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.


This position will be located in our office in the WeWork co-working space at Tokyu Yotsuya Building, 6-6 Kojimachi Chiyoda-ku. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.


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