Unbelievable partner support is a critical part of the Via brand, and we’re looking for the best in the business. As a Partner Support Operations Manager, you’ll provide consistently outstanding support to Via’s partners (cities, operators, etc.) who power mobility and transportation networks with our technology.
The Partner Support Operations Manager position is a great starting point for anyone seeking a career in operations, product support, or business development. This customer-facing position is all about building the best possible connection between our Customers and our Product & Engineering Team. We work together to ensure that our customers can make the best use of our technology with teams across the organisation to improve our customers’ experience and drive retention. As one of the key client-facing teams in Via's Partnerships business, we play a major part in its success. This position offers a 360° degree view on our business and is a great platform to enter the world of Via.
What You'll Do:
Who You Are:
What Catches Our Eye:
We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.
With the addition of Remix into our portfolio, we created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.
We’re committed to building and nurturing a team as diverse as the communities we serve. Bringing transportation equity to the world begins with championing equal opportunity in our own offices. All backgrounds, identities, and voices are welcomed and celebrated here.
Ready to join the ride?
Via is an equal opportunity employer.
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