Collective Health is hiring a

Payment Specialist – Financial Management & Payments

Lehi, United States

We all depend on healthcare throughout our lifetimes, for ourselves, and our families and friends, but it is notoriously difficult to navigate and understand. As an industry that comprises 20% of the US economy we think healthcare should work better for all of us. At Collective Health we believe it’s time for a new day in healthcare where as members we are informed and empowered to make the right care choices when the decisions are urgent and critical. 

Collective Health is on a mission to make it effortless for organizations and their people to understand, navigate and pay for their healthcare. Collective Health combines technology, design, and a human touch to allow benefits teams to deliver a truly enjoyable healthcare experience to their employees while also equipping benefits teams and their consulting partners with the data and insights necessary to help develop effective and efficient benefits strategies. Backed by the same investors behind SpaceX, Airbnb, Palantir and Slack, our team brings together domain experts — engineers from NASA, product managers from Facebook, actuaries from Blue Shield and executives from Google — to reimagine health insurance with technology and design.

We are looking for a Payment Specialist to join our fast-growing Financial Management & Payments (FMP) team! Collective Health administers self-insured health plans for employers (our clients) and the FMP team is responsible for managing the associated billing, payment, and reporting for our clients. This involves administering payments to health plan partners, producing reports to support our clients’ financial reporting needs, and serving as the primary point of contact for our clients’ Finance and Accounting teams. The FMP team is a key liaison between our clients and their health plan partners and helps make the administration of a self-insured health plan seamless and easy.

This position, which reports to the FMP Manager in Lehi, Utah, will be responsible for preparing, processing, and reconciling payments, including ACH payments and paper checks. You will have the opportunity to help build and define our check and payment reconciliation processes as we grow and scale. This is a great entry-level position for a person that recently completed or is pursuing a Finance or Accounting degree.

While we are embracing a remote-flexible work week, employees are expected to be within commuting distance of an office. The  frequency of in-office days will be determined on a team-by-team basis closer to the reopening of our offices.

What you’ll do:

  • Preparing and issuing checks
  • Generating check invoices
  • Processing check reissue requests
  • Reconciling client bank accounts
  • Researching and resolving check escalations
  • Managing third-party check vendors
  • Partnering cross-functionally to scope and define check processes
  • Creating, monitoring, and presenting payment metric dashboards
  • When business needs arise, assist with other FMP tasks and projects

You’ll be successful in this role if you have: 

  • Bachelor's degree (preferably in Accounting, Finance, or a related field) or 1-3 years of relevant experience
  • Microsoft Excel/Google Sheets experience is required
  • Check, banking, or payments experience preferred
  • Strong attention to detail and organizational skills
  • Enjoy adding structure and taking a methodical approach to problems       
  • Enthusiasm for Collective Health’s mission to transform the health insurance experience for employers and their employees!

Founded in 2013, Collective Health has created an ecosystem of innovative partners across care and benefits delivery, as well as built a powerful and flexible infrastructure to better enable employees and their families to understand, navigate, and pay for healthcare. By reducing the administrative lift of delivering health benefits, providing an intuitive member experience, and improving health outcomes, the company guides employees toward healthier lives and companies toward healthier bottom lines. Collective Health is headquartered in San Mateo, CA with locations in Chicago, IL, and Lehi, UT. For more information, please visit collectivehealth.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact [email protected].

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