Agoda is hiring a

People Analytics Manager - Relocation offered

Khwaeng Pathum Wan, Thailand

Introduction

Agoda.com, a member of the Priceline Group, is one of the fastest-growing online hotel platforms worldwide, listing more than 500,000 hotels and providing services in 38 languages.  We employ more than 2,000 travel professionals of 70 nationalities in 40+ locations around the world. We have our operating headquarters in Bangkok, where our top team resides, and where we have more than 1,200 professionals.

The People & Organization Development department was established in 2012 to help this high-growth, multinational company attract, assess, reward, excite, and retain its professionals. The People team’s vital functions, include

  • identifying, acquiring, and assessing our talent
  • enabling and assisting with global mobility
  • conducting tailored learning and leadership development and talent management programs to invest in our talent
  • ensuring we pay our people fairly and that we offer cost-effective benefits to attract and retain top talent
  • addressing performance and non-performance-related workplace issues that arise occasionally so that Agoda remains a productive, collaborative work environment

Agoda has experienced dramatic growth. As the company grows and attracts more talent, Agoda seeks to hire a self-motivated, dynamic People Analytics Manager who will enhance the People’s team capability to provide data insights and drive business decisions at all levels that affect Agoda employees.

The People Analytics Manager will report to the Head of People Operations & Talent and is expected to work cross-functionally across the department to build infrastructure required to collect and analyze workforce data, and, over time, offer analysis that leads to action. The successful candidate will be expected to develop reporting for managers, and interface with other People functions to advise them on how they can interpret and use data to drive effective decision-making, as well as helping the company’s senior management make decisions that affect the company’s performance and growth.

The successful candidate loves finding solutions to people problems and is excited at using data to help inform long-term strategies required to attract, motivate, and retain our employees.

Responsibilities

  • Play a key role in designing, executing, and measuring the effectiveness of all People team programs
  • Conduct analyses of a variety of our data sets and translate those into actionable reports and insights
  • Help communicate findings and recommendations on critical initiatives and influence leaders to take action on those findings
  • Partner with IT data and systems leads to build the data analysis infrastructure required to ensure integrity, completeness and availability of the data
  • Identify the data that is required by different People team stakeholders as well as business owners

Agoda is a dynamic and fast-changing environment.  We expect the successful candidate to be flexible in his or her understanding of the role and to be able and willing to adapt, to add additional areas of focus, and to respond to changing organizational needs, viewing them as an opportunity to grow and develop a varied portfolio of career skills.

Desired Skills and Experience

  • 5-7 years of prior data analysis experience - ideally in an operations, consulting, banking, or business intelligence role
  • Able to demonstrate successful team leading experience
  • Strong quantitative analytics expertise in Excel, R, and other similar software programs
  • Experience using programs like Workday, ZenDesk, and business intelligence software such as Tableau are a plus
  • Excellent problem-solving capabilities and natural intellectual curiosity across a range of topics
  • Deep interest in and aptitude for data, metrics, analysis, and trends
  • Proven ability to multi-task and manage multiple projects
  • Good communication and influencing skills
  • High level of discretion, confidentiality, and ethics
  • Ability to work well with employees in a highly multi-cultural environment
  • Humility, flexibility, good interpersonal skills a must
  • Bachelor’s degree required; relevant advanced degree (e.g., MBA, Master’s in Finance, Economics, Math, Statistics, or Industrial/Organizational Psychology) highly desirable
  • Prior HR experience is welcomed but not required – we’re looking first and foremost for a smart, talented, highly motivated individual with the ability to learn on the go