Ocado Group is hiring a

People Engagement Specialist

Hatfield, United Kingdom

At the centre of our UK business, Ocado Logistics is a network of high-tech, fast-paced warehouses, spokes and offices across the country. Our people are at the heart of this, and are committed to providing a first class service centred entirely around our customers, ensuring they receive the best possible shopping experience.

Listening to and engaging all employees in any organisation can be a challenge, but particularly when your workforce is dispersed across multiple locations. Whilst our front line teams are working hard to feed the nation, we are busy modernising our people engagement and communications strategy to continue to improve the people experience.

We have an exciting opportunity for a People Engagement Specialist to join our newly created People Experience Team who, working closely with the Global Culture and Engagement Team, are on a journey to find new ways to listen and engage with all employees.

This role is all about helping to drive the implementation of Ocado Logistics’s listening strategy further into our operational world, and underpinning the roll out of Peakon, our new listening tool, to our front line employees. We are working towards increasing and maintaining employee engagement to enable, promote and inspire both individual and business success.

If you are inspired by creative ideas, want to help people engage better in the workplace and you’re driven by data... pls read on and apply! 

What will you be doing?

  • Building relationships and collaborating across Logistics to identify and quantify the specific employee engagement requirements of differing business areas
  • Work closely with the Group Engagement team to utilise their specialist knowledge and ensure our strategies are aligned
  • Upskill, inspire and enable managers to engage teams locally
  • Analyse and draw meaningful insights from listening and engagement data, and present to key stakeholders
  • The day to day running of Peakon including access requests, queries and stakeholder communication
  • Support the People Comms and Engagement manager in researching, proposing, and implementing listening mechanisms throughout the whole employee journey
  • Aid informed People Function decision making with data
  • Establish yourself as the trusted advisor to your internal customers on people engagement by educating on new external engagement thinking and practices
  • Suggest new and different ways of working to complement our overall Logistics strategy (for a non-office based dispersed workforce) as we grow and diversify

About you..

  • You will have experience administering employee survey tools, and and understand listening / communication activities that drive employee engagement
  • Be comfortable analysing and reporting on data to demonstrate trends and ROI
  • Previous experience working with and / or communicating with non-office based dispersed workforces would be advantageous
  • Demonstrate the ability to work,communicate, with, and present effectively to people at all levels from hands on operational workforces to senior stakeholders
  • Strong commercial awareness and business savvy

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.  

For more reasons to apply, please visit: Working at Ocado Group, Diversity & Inclusion at Ocado Group, Core Pillars

About Ocado Group 

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re a FTSE 100 business developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business. As we continually develop new technologies and customer propositions, we’re looking for the brightest talents to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.


Ocado employee experience is very important to us. As well as keeping a smile on your face with weekly massages, a games room, coffee shop, weekly food samples and amazing food hall to satisfy your daily breakfast and lunchtime taste buds! All Ocado employees are offered a benefits package of - 25 days holiday, 15% discount on your weekly ocado shop, pension, share options, discounts on gym memberships and family friendly offers.