ModSquad is hiring a

People Operations Coordinator - Latin America

New York, United States
Full-Time
Remote
ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in People Operations Coordination! 
 
Do you have a People Ops and Coordinator background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking great people to join our network!
 
If you want the chance to work gigs on the coolest of client projects... then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in.
 
Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs available now and more are on the horizon. 

ModSquad is seeking a People Operations Coordinator. The People Operations Coordinator supports the daily functions of the People Operations Department facilitating the efficient flow of communication and processes. The person in this role completes and helps to maintain legal compliance in assigned areas and completes administrative duties in a timely and accurate manner. Applying a welcoming and helpful approach to enhance the employee and independent contractor experience is an essential part of this role.

What We Are Looking For:

  • Working understanding of human resource principles, practices and procedures.
  • Demonstrates empathy in sensitive situations. Exercises discretion especially as it relates to issues of confidentiality.
  • Proficient with on-line communications tools and HRIS systems.
  • Ability to think critically, provide solutions and solve problems.
  • Able to adapt to changes.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.

Workspace Requirements:

  • Dedicated laptop or desktop computer with Windows 10 or above
  • Quality headset 
  • Quiet workspace to take calls 
  • Willingness to install MSQ security software and 2FA app on phone 

***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!


About ModSquad:
ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

#workfromhome #freelance  #remote  #modsquad   #wearethemods  #customersupport  #emailsupport 

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