JW Player is hiring a

People Operations Specialist

Skopje, North Macedonia

About JW Player:

JW Player is the leading video software and data insights platform that gives our customers independence and control in today’s Digital Video Economy. Founded over a decade ago as an open source video player, JW Player’s technology platform now powers digital video for hundreds of thousands of businesses across NA, EMEA, APAC and LATAM. Each month, there are over 1 billion viewers across 2.7 billion unique devices consuming video on JW Player’s technology. 

The People & Talent team:

The People and Talent Team grows, develops, and empowers the company's most valuable resource—its employees; enabling them to contribute to and benefit from the success of the business. 

The Opportunity:

JWP has expanded into the Macedonian region and we are looking for a passionate People Operations Specialist to join our growing team in Skopje. This is an opportunity to be a part of a global team, working alongside some of the best HR professional in the tech space and reporting directly to our Regional HR Director helping drive some key initiatives. Our mission is to raise the bar on employee experience as we continue to expand our global footprint.

As a People Operations Specialist, you will:

  • Enable compelling employee experience by managing all the critical touch-points in an employee lifecycle, including but not limited to onboarding, work-from-home, off-boarding, and more. 
  • Proactively support strategic People initiatives by driving adoption with operational excellence. Some of these initiatives in near future will be first time manager training programmes and assisting RDoP in performance review processes
  • Measure and drive engagement of our employees to help us keep a high rate of retention. We are remote friendly, so a special focus will lie on strengthening our remote working culture. This could include planning team events, virtual team building events, and designing and implementing engagement surveys

Requirements for the role: 

  • Minimum 3 years of people operations experience, preferably in the tech industry 
  • Adaptable and able handle tasks in a fast paced environment, pivoting and adjusting to ever changing priorities
  • Analytically driven and exceptional data management skills, translating the data into strategic action plans
  • Excellent attention to detail and accuracy with your work
  • Understands the sensitivity of people operations and is discreet and uses sound judgement to handle sensitive and confidential data

Interview Process:

  1. Recruiter Screen
    • 15-30 minute conversation with a Recruiter to learn more about your background and interests
  2. Hiring Manager Screen
    • 30-60 minute conversation with the Hiring Manager
  3. Team Round
    • 90 minutes where you will speak with various team members on the People team
  4. Final Round 
    • 30-45 minutes conversation with our Chief Human Resources Officer
  5. Reference Check:
    • We will ask to speak to two of your references before we make a decision

Perks & Benefits of being at JW Player, North Macedonia:

  • Private Medical Insurance
  • 25 Paid Time Off + Mental Health Fridays 
  • Stock Options Program
  • Professional Career Development Program 
  • New Employee Home Office Setup Stipend
  • Mentorship Program 
  • Monthly Connectivity Stipend
  • Bring your dog to work :)

*Benefits are subject to location and can change at the discretion of the Company. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, and/or disability status.

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