People Team Advisor

What You Will Do Here: 

The People team at Cloudflare is growing. We want to find the best people to join our team and then help them to do their best work. As we continue to build our Business Partner team, we are looking for a People Team Advisor who is naturally curious about what we do and driven to help our people thrive. In this role, you will report to the People Team Business Partner, partnering with our EMEA Business Partner team. Geographically, you will focus mainly on supporting our teams based in France, the Netherlands and Belgium. You will be working closely with the team and key stakeholders across Cloudflare through activities including those listed below: 

• Serve as the first point of contact for a broad range of People policies and, processes, for employees and managers, liaising with Centers of Expertise and escalating issues as needed. 
• Deliver world-class employee support, creating a seamless and positive experience across the entire hire to retire lifecycle. 
• Adopt a professional and quality-focused approach to handling employee relations cases, ensuring confidentiality and protection of sensitive information. 
• When needed, be prepared to coordinate global employee lifecycle transactions, such as onboarding, transfers, organisational changes, offboarding etc. 
• Advise employees on Cloudflare policies and keep them up to date on any changes. 
• Proactively discuss with People Team Business Partners the best way and approach to address a wide range of complex and sensitive employee relations issues, helping to resolve conflicts, improve performance management, facilitate mobility, etc. 
• Act as liaison between Business Partners and other cross-functional stakeholders to identify, research and resolve issues. 
• Monitor, review and update existing People policies and processes, partnering with People Team Business Partners, Centers of Expertise and Legal team to ensure these are in line with Cloudflare global principles, market best practices and applicable regulations. 
• Identify opportunities for improvement, actively listen and search for valuable insights at all organisational levels. 
• Conduct Exit Interviews and provide quarterly, aggregated information on themes and trends, including recommendations on programs and changes to address these themes. 

 

You will act with integrity and transparency in everything that you do, maintaining open lines of communication. You will serve in a partner role on a broad range of issues, supporting the inevitable changes that our rate of growth entails, including advising and coaching, employee experience, engagement, performance, policy and program development. 

 

We passionately believe in leadership at all levels, and our fast growth has created a special opportunity to really stretch our team members to acquire new skills and grow on the job. On our Business Partner team we strongly believe that much of the work is dictated by you identifying opportunities for programs and projects beyond your day-to-day role. This is absolutely the case

for this role - you will have the opportunity to build your consultative and business partnering skills, if you decide to pursue that path. You will spend time with our people to help improve current programs and implement new policies and systems that are responsive to their needs, echo our values and will scale as we continue to grow globally. 

 

Who You Are: 

Motivated by cultivating company culture, building great businesses and helping people do their best work. You have been part of a People/HR team with at least 5 years of experience dealing with policies, programs and employee relations. Ideally, you bring a proven track record of experience working in either France, the Netherlands or Belgium. Others have described you as a skilled generalist. You have an entrepreneurial spirit and are always looking for ways to innovate. You are motivated by making things easier and clearer for people to do their best work - your greatest sense of accomplishment is in watching others thrive. You have a demonstrated history of building relationships and credibility across all levels of an organisation. You operate independently and you come forward with solutions to problems. You love to work in a multicultural and diverse environment and believe inclusion is one of the key values to thrive. You are generous with your time with all of our people and earn and maintain their trust. Your priority in this role will be to make it easy for all our employees to do their best work. 

 

You have a deep curiosity about our business and want to learn, stretch and grow. Uncompromising when it comes to your integrity, you speak truth, act with respect and lead with empathy. You are a skillful communicator, both in your verbal communications in small and large groups, and in your written communications internally and externally. Yet your favourite way to communicate, especially when the message may be difficult to receive, is face-to-face (even virtually). You love working with people - you maybe secretly love working with spreadsheets too. You have strong time management skills, showing ability and willingness to work within constantly changing priorities linked to a dynamic, fast-paced environment.