Blueprint Technologies is hiring a

Portuguese Speaking Enterprise Mobility + Security Deployment Engineer

Dallas, United States

Who is Blueprint?

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States and in Europe. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile and fun.

What does Blueprint do?

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products and services to transform and grow companies.

Why Blueprint?

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.

What will I be doing?

Blueprint is looking for a Portuguese Speaking Enterprise Mobility + Security Deployment Engineer to join us as we build cutting-edge technology solutions! You will be responsible for the technical aspects of onboarding customers and partners which includes providing proactive guidance and remediation assistance. This position will drive the technical execution and provide automation improvements to maintain customer and partner satisfaction throughout all the phases of their project. This position delivers the customer On-Boarding Experience for services while utilizing the company's IP and assets across partners, services engineering and support teams, the field sales organizations and business groups 

Responsibilities:

  • Execute, manage, and lead customers & partners through the onboarding process by providing remote mentorship and following standard methodologies.
  • Utilize demonstrated technical ability and leadership to assist with resolution of issues and removing any adoption blockers.
  • Assist customers and partners with configuration of onboarding tools and processes.
  • Analyze, develop, and communicate key onboarding process and technology improvement feedback for the development/engineering teams to improve the entire deployment cycle.
  • Develop, foster, and maintain effective working relationships with various groups within the organization including engineering, account teams, enterprise services\support, and partner teams to deliver key business metrics.
  • Make quick, accurate decisions without supervision.
  • Constant verbal and email communication with others (co-workers, supervisors, vendors, client, customers etc.) to exchange information.
  • Works professionally in alignment with the organization’s code of conduct.

Qualifications:

  • Portuguese fluency required
  • Windows Server administrative experience, including one or more of the following: Windows Server 2008, 2008 R2, 2012, 2012 R2.
  • Microsoft Exchange Server experience, including one or more of the following: Exchange 2010, 2013, 2016. And Exchange specific experience should include an understanding of mail transport protocols (POP/IMAP/SMTP), DNS records (CNAME, MX, SPF), Message Tracing, Malware/Spam Filtering, and networking fundamentals.
  • Working experience administering mobile devices on at least one of these platforms: Android, iOS, Blackberry, or Windows Mobile. Experience with at least one of these MDM platforms is preferred: AirWatch, Intune, Mobile Iron.
  • Demonstrable experience configuring mail clients (Outlook Desktop, mobile clients) and trouble-shooting connectivity.
  • Ability to trouble-shoot technical issues up through tier 2.
  • Comfortable gathering feedback and willing to invest time and effort to continually improve and grow customer trust.

Preferred Qualifications:

  • Hands-on experience with Active Directory, DNS, Group Policy, PowerShell. ADFS and Identity experience is a plus.
  • Windows Desktop OS experience: Windows 7, 8.1, and/or Windows 10. Knowledge of Microsoft Office 2013 or 2016 is also preferred.

Please Note: This position is temporarily remote until we resume in office operations.

Blueprint Technologies is an Equal Opportunity Employer

FLSA - Job Classification: Exempt - Salary, Full Time Position

Location: Las Colinas, Texas | Charlotte, North Carolina

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