Adyen is hiring a

POS Support Engineer

Singapore, Singapore

This is Adyen

Speed is the foundation of our company. We think fast. We work fast. We launch fast. Our merchants’ demands shape our development path, and we never stop until the job is done. We’re creating our own path, with a global team driving sustainable growth. We don’t do hierarchy, egos or boundaries. “Not possible” is not in our vocabulary — “freedom” is. This is who we are: honest, direct and always bringing an element of fun into our work. If you’re ready to join the power of fast, keep reading.

Point-of-Sale (POS) Support Engineer 

Adyen is looking for a driven and enthusiastic Point-of-Sale (POS) Support Engineer, to strengthen our growth in APAC. Within our team in Singapore, you will be the first point of contact for our merchants across the globe, collaborating with multiple teams, such as Sales, Account Management and (Product) Development. The POS team is extremely merchant-focused and driven by team success. You'll have ownership to improve and speak up, and - hopefully - have a lot of fun while doing it.

What you’ll do

Your goal is to provide our customers - our merchants - with all the help and tools they need in order to successfully take payments anywhere in the world. And the cool thing is that you are directly working with the (technical) teams of our awesome merchant base. Changes you make for them have direct impact on their ability to take payments and further grow their – and our own – business.

Who you are

  • You love to provide technical assistance to merchants and troubleshooting via phone, web-based tools and email
  • You have experience in or affinity with working with technical processes and POS
  • You make quick informed decisions under pressure and develop your skills to built a strong team
  • You are creative and innovative, have strong problem-solving capabilities and are able to adapt to new processes and procedures quickly while dealing with many varied technical requests
  • You are able to or have a keen interest in writing scripts, SQL, PHP, python or Java code
  • You are a team-player, without ego, always willing to help and open to feedback
  • You have strong written and verbal communication skills in English

Who we are

Adyen is the payments platform of choice for many of the world’s leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. Adyen delivers frictionless payments across online, mobile, and in-store channels. With offices across the world, Adyen serves customers including Facebook, Uber, Spotify, Casper, Bonobos and L'Oreal.

Ready to meet us?

If this role looks like your next challenge, apply by clicking the below link. We can’t wait to meet you!

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