WorldRemit is hiring a

PR Manager

London, United Kingdom

Who are we?

WorldRemit is changing the way people send money abroad. We’ve taken something complicated and made it simple.  Tap the WorldRemit App or click on our website and your international transfer is made – to a bank account, cash pickup, Mobile Money, or airtime top-up. Founded in 2010, we send international remittances from 50 countries to more than 150 countries and we continue to expand our footprint.

Using WorldRemit is easy because we do the hard bit, connecting hundreds of banks, money agents, mobile operators and payment systems around the world.  These were never designed to work together, but WorldRemit makes it happen.

WorldRemit has grown on average by 50% year on year and is now processing over £3bn of remittances on an annualised basis.  We have raised c.$200 million in funding, currently employ over 750 employees and have offices in London, USA, Philippines, Poland, Australia, New Zealand, Canada, Japan, Hong Kong and other locations.

The journey is just beginning.  We believe in faster, simpler, more accessible money transfers.  That means building better products and services for our customers.

Changing the world isn’t easy – so we only hire the most talented people. You need to think differently, believe in new solutions to old problems, and have the drive to make them happen.  We aim to attract, retain and develop people that can bring to life our values:

 You can learn more about our culture and how we work by watching this video on our Careers page

https://www.worldremit.com/en/careers.

About the Role

A can-do proactive PR manager and strategic communicator who builds cross-functional relationships from Product to HR and Customer Service in order to identify compelling stories from product developments to business announcements as well as internal communications opportunities to support the company narrative.

You’ll play a key role in building awareness by developing and implementing a communications strategy that creates favourable brand recognition and awareness for WorldRemit and our mission, vision, and values.

You’ll help to develop and drive an impactful communications program focused on PR, Social Media, Executive Communications and Social Impact. You’ll create visibility for WorldRemit as a leader in the digital money transfer business, with a primary focus on Africa, Asia, and North America. You will also have an opportunity to periodically travel internationally in support of business development announcements, product launches, and events.

Responsibilities

Proactive public relations programs (e.g. campaigns, events, thought leadership opportunities) that deliver high impact earned, owned and paid moments that tell the company’s story in the right way, to the right audience at the right moment.

  • Project manage priority communications campaigns and events while identifying opportunities for amplification and cross-promotion across organic social media as well as other internal/external channels.
  • Proactive pitching, reactive handling, thought leadership and active media monitoring across multiple global markets, with a particular focus on emerging markets in key African and Asian countries as well as the Americas.
  • Analyse data from marketing programs, determine insights and develop recommendations to optimize on ongoing basis. Focus on KPIs and outcome-based reporting.

 Developing our Employer Brand and Social Impact Communications

  • Develop and manage communication programs that position WorldRemit to current and prospective employees
  • Devise and implement communications goals, strategies, tactical PR campaigns, stakeholder engagement programmes that increase awareness of our social impact.
  • Support managers and senior executives by providing the tools and support required to ensure high quality, frequent and consistent communications including speechwriting, speaking engagements, media interviews, etc. 

Summary of required experience & attributes

You are:

  • Genuine communications savvy - you must have strong media relations skills, a deep network, solid copy-writing and editing skills
  • Social media savvy- with experience of repackaging messaging across different platforms.
  • Comfortable working in a fast-paced corporate environment including experience working in a role with a robust digital or social media component.
  • Adept at translating complex commercial and technical ideas to the general public
  • Familiar with culture and business in emerging markets, specifically Africa and Asia.
  • Detail-oriented with an innate ability to stay on top of multiple projects at once.
  • Knowledgeable about key media tools and database for research and dissemination.

You have:

  • Strong experience working in at a PR role at a consumer-facing tech firm, or in an agency where you’ve led accounts and been instrumental in the client’s success.
  • Strong media relationships with top tier business, technology, vertical, and general press as well as demonstrated ability to hustle to build new contacts.
  • Budget and agency management experience
  • Experience of securing coverage in key emerging markets – for example, Nigeria, Kenya, South Africa, Philippines, Indonesia, Vietnam, Guatemala, Mexico.
  • Superior presentation / advisory skills - clear, concise thinking and sufficient gravitas to deliver meaningful advice to senior leaders on communications strategy
  • Team player who is willing to roll up their sleeves to get the job done.

Key Details

Duration: Permanent
Location: Victoria
Salary: Competitive
Start Date: ASAP

Benefits

  • Life assurance of 3 times your salary, should the worst happen.
  • Pension scheme offering 8% matched contributions.
  • Private medical and dental care plans.
  • 25 days of holiday plus bank holidays, rising to 28 after 3 years.
  • Free breakfast and fruit every day and Friday ‘afternoon tea’ drinks and nibbles.
  • No formal dress code.

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