Coupang is hiring a

Principal, Program management (Group Operations) - Seoul

Seoul, South Korea

Job Overview:

GO Program team provides Global operation business insights, identify business risks and opportunities, making financial forecasting and planning and consistently strive to provide best-in-class support to drive operation efficiency and excellence.


Key Responsibilities:

  1. The ideal candidate should be able to understand comprehensively end-to-end Coupang operation from FC, Logistics, Customer Service and able to identify cost efficiency improvement opportunities, able to quantify the size of its opportunities and be able to communicate such opportunities with convincing data, deep analysis and build strong partnership with key business stakeholders to align on goal and roadmap to implement actions to achieve such improvement that is significantly impacting Coupang’s profitability.

  2. The ideal candidate needs be data driven and has strong analytical skills to properly prioritize efficiency improvement opportunities, and able to drive multiple task simultaneously across GO operation and deliver results with commitment.

  3. The ideal candidate needs be self-motivated individual contributor who can influence other team’s priorities without authority to get the maximum gain with urgency, s/he shouldn’t be a perfectionist but a continuous improvement driver and would not let the best be the enemy of better. S/he has a strong understanding of overall company goal in terms of financials metrics as well as operational metrics, and can leverage all resources even if they are not directly managed by him/herself.

  4. Project or program management skill is required to set up project goal, roadmap, gant-chart with owner and deadline, can manage key stakeholders’ availability to set up routine or ad-hoc review, knows when to escalate a risk of delay and can motivate all key stakeholders among different teams to achieve the goal.


Basic Qualifications:

  • >10 years total working experience
  • >5 years in manufacturing, Logistics, Warehouse industry background
  • Bachelor degree in Economics/Maths/Management Science and Engineering and relevant majors
  • Project management/Program management
  • Changing management
  • MS Project/Visio
  • MS Power BI/Tableau
  • Financial analytical skill/Business analytical skill/Sales and financial planning skill
  • Multi-tasks management skill
  • Time-management skill
  • Communicate in both English/Korean


Preferred Qualifications:

  • Advanced in Excel, MS Project, Visio
  • Advanced in Zeppelin/SQL
  • Auto CAD or relevant software using experience
  • Large scale Capex management skills including ROI, IRR, NPV analytical skills


Recruitment Process and Others

1. Recruitment Process: Application Review - Phone Interview - Onsite Interview - Offer  
(The recruitment process may be different depending on the job and may be changed due to scheduling and circumstances.)
2. Others:
a. This job post may be closed early if all openings are filled.   
b. If there is any false information in the application, the offer may be cancelled.
c. Veteran status or disability will not result in any disadvantages in the recruitment process.
d. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.


입사 지원자용 개인정보 처리방침 개정 안내 

입사 지원자용 개인정보 처리방침은 Rocket Your Career 웹사이트에 게시되어 있으며, 아래 링크에서 확인하실수 있습니다.


1. 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
2. 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
3. 위 2항 본문에 따라 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사로 팩스(02-6150-9007) 또는 이메일([email protected])로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
4. 당사는 위 2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일 간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by fax (02-6150-9007) or email ([email protected]). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.