New Relic is hiring a

Principal Software Engineer/Architect

Indianapolis, United States

Your Opportunity

New Relic is looking for an experienced architect to help design and build the next generation of instrumentation agents and integrations. If you have a passion for high-throughput (petabyte-scale!) data-ingest and processing, this may be the right job for you.

New Relic's Instrumentation teams are responsible for all of the software that lives in a customer's environment to capture their observability data. This includes our agents, integrations, and now our OpenTelemetry SDKs as well. In this role, you will have a key part to play in helping customers easily push data from any source into New Relic One.

What You’ll Do

You will work with our agent teams to create awesome new ways for our customers to send data to our platform. Our agents are all open source, so you'll be interacting not only with our engineers but also engineers from our growing open source community. As the OpenTelemetry specification matures, many of our agents will be redesigned to send data in the OTLP format. You will be there to help guide our teams through this transition and help our customers make the best use of these new technologies.

We have a globally distributed development organization with teams spanning a nine-hour swath of timezones. The only way to keep all those teams in sync is through written communications. You'll need to harness your communication skills to facilitate a high level of collaboration.

Your Qualifications


  • 10+ years of technical leadership with high-performance engineering teams
  • Experience designing, delivering, and operating high-scale distributed systems
  • Collaborative and able to successfully navigate dependencies between multi-functional teams within the organization to deliver results
  • Demonstrated excellent written and verbal communication skills


  • Experience with OpenTelemetry (maintainer or approver status would be awesome!)
  • Experience with Observability platforms
  • Experience with Open Source development
  • An advanced degree (MS or Ph.D.) in a STEM field
  • Full-stack knowledge of distributed systems fundamentals
  • Experience in one or more of the following: Containers (Docker, Kubernetes), Java, Javascript, .Net, Go, Ruby, Python, PHP, C, OpenTelemetry, Open Instrumentation, Prometheus

Please note that visa sponsorship is not available for this position.

About Us

New Relic (NYSE: NEWR) is a cloud-based observability platform that gives developers, engineers, operations, and management a clear view of what’s happening in today’s complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That's why the world’s best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. It’s the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place.

Founded in 2008, we’re a global company passionate about building a culture where all employees feel a deep sense of belonging, where every ‘Relic’ can bring their whole self to work and feel supported and empowered to thrive. We’re consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit

Our Hiring Process

New Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here:

Looking for a job?

Principal Software Engineer/Architect at New Relic looks great, right? We have dozens of similar job posts on our site, interested? Leave your email and we'll send the best matches.