SoundCloud is hiring a

Product Analyst, Fan

Berlin, Germany

SoundCloud is a next-generation music entertainment company powered by an ecosystem of artists, fans, and thriving communities. As one of the world’s most influential cultural platforms, SoundCloud holds a singular market position as both a music-streaming service with the largest catalog of music, and an artist services and distribution business to help artists grow long-term, successful careers. 

We are looking for a Product Analyst to accelerate our analytical power in the context of product performance, experimentation, and understanding user’s demand and success. With your profound expertise in developing metrics and visualizations to measure product success, enabling product experimentation and building models to generate foresights, you will have a strong impact on our today’s and tomorrow’s success.

You will be part of the Product Analytics team and partner closely with the product manager and engineering manager to support with data insights and development and prioritization of our product roadmap. You will run deep-dive analysis, build models, design experiments, and define success metrics for the product teams.

As a Product Analyst, you are not only passionate about your domain and data but also about empowering others around you. You actively mentor junior analysts, teach product managers and engineering teams on analytics best practices, contribute to community structures for knowledge sharing, and participate in cross-team collaboration and learning.

About the role:

  • Partner closely with product and engineering leaders in your team to inform product development with data and to define success metrics for your team’s goals 
  • Own the full scope of analytics in the context of your team, such as reporting on and visualizing product performance, supporting product experimentation and A/B testing, and exploring new product opportunities
  • Be part of our analytics community: contribute with knowledge-sharing, pair with other analysts, support hiring and onboarding in a hybrid team set up
  • Increase the level of self-service analytics by providing training to the product teams as well as enhancing standards and frameworks for building product dashboards and product specific data models
  • Run deep-dive analysis, build models, and design experiments

About you:

  • You have a strong background in analytics, A/B testing frameworks, and hypothesis testing
  • You know SQL in and out and have applied at least one programming language for data analysis and building algorithmic models (Python preferred)
  • You have experience with implementing event tracking and tracking plans
  • You love to connect with a wide range of stakeholders and translate data into stories
  • You can navigate ambiguity and love to explore a problem with minimal direction

About us:

  • We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)
  • We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
  • We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard
  • We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities
  • You can contribute to our Engineering Blog
  • Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!
  • Employee Stock Ownership Plan
  • Professional development allowance
  • Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
  • 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children
  • Various snacks, goodies and 2 free lunches weekly at the office! 

Diversity, Equity and Inclusion at SoundCloud

SoundCloud is for everyone. Diversity and open expression are fundamental to our organization. They help us build a social platform and global community where anyone can create, discover, and share sounds. We acknowledge the challenges in our industry, and strive to develop an inclusive culture where everyone can contribute.

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