The world has changed. Why hasn’t insurance?
Kin’s mission is to reimagine home insurance For Every New Normal. While other insurers struggle to handle a fast-changing world, Kin is built for the future and is prepared to meet its challenges head on while helping our customers do the same.
Kin is proud to be one of BuiltIn Chicago’s 2021 and 2022 Best Mid Sized Companies to work for, and Forbes 2021 Best Startup Employers in North America. Simply put, our people are what make us great, and we need forward-thinking, inspired game-changers like you to join us in our mission.
So, what’s the role?
We are looking for an ambitious Product Director to join and lead our product team. As a Product Director, you will immerse yourself in both our customer experience and internal stakeholder’s experience (sales, customer service, underwriting, claims, accounting). You will have a deep understanding of how customers buy and manage their insurance policy, as well as how Kin provides customers with services and support for their insurance needs. You will be identifying opportunities to improve all aspects of the customer journey. You will partner with stakeholder and technology colleagues to research, validate, and present your proposals, then execute on those approved and prioritized. You will lead the team through a myriad of experiences and challenges inherent to innovation, and be the strategic voice of reason for all critical product decisions. Your ability to coach, mentor and motivate both direct and indirect reports will be paramount to the upskilling of everyone on your team.
Your objective in this role is to inspire and oversee product management within your specific domain. You will play a key role in defining and implementing the product vision and strategy. Your success and career growth will hinge on your ability to build effective working relationships with Kin leadership in order to inspire and influence decision making that will shape the future of Kin. You believe in Kin’s mission and are passionate about improving the lives of our customers, agents and other Kin personnel. You are continuously looking for ways to improve the product development process at Kin, aligning the team closer to our customers and stakeholders. When you see barriers to success, you find ways to push through them, always in a professional, courteous and inspirational way.
A day in the life could include:
I’ve got the skills… but do I have the necessary ones?
Oh, and don’t worry, we’ve got you covered!
In an industry that hasn't budged in more than 100 years, our technology transforms the user experience, cuts inefficiencies that waste billions of consumer dollars, and customizes coverage homeowners want. We believe insurance was always meant to be a digital product – we’re making that a reality.
Our approach to the industry makes us unique, and the people at Kin help us excel. We’re a team of problem solvers, collaborators, builders, and dreamers who are passionate about creating positive change in the lives of our customers and in our industry. Kin is more than just our name – it’s how we treat each other. That’s one of the many reasons we’ve been recognized as a great place to work by Built In, Forbes, and Fast Company.
Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Kin encourages applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities.