Airbnb is hiring a

Product Manager, Accounts & Identity - China (SF)

Product Manager, Accounts & Identity - China (SF)

Airbnb is a vision and mission driven company. Our Product Managers embody this culture and mindset. Product Managers here imagine the ideal end state for our community (guests and hosts) first and work backwards from it, challenging all current assumptions. They champion a winning strategy and leverage metrics to ensure we are making progress against it. They partner with talented cross-functional team members (across engineering, design, data science, etc.) and lead teams to execute upon a shared vision. They are incredibly hands on and are not afraid to roll up their sleeves to get the right outcome for our community.  We are looking for leaders who want to join us in this journey to accomplish our mission of creating belonging everywhere.

About China

Airbnb is the leading global travel community and platform that brings authentic travel and home sharing to the world. Airbnb’s accommodation marketplace offers access to millions of places to stay, from villas to castles, treehouses to B&B’s. Airbnb China is growing this network to empower Chinese hosts and offer Chinese guests a sense of belonging anywhere they go, whether domestically or abroad.

Airbnb是全球领先的旅游社区和平台,致力于为全球用户带来真正的旅行以及共享住宿体验。Airbnb在全球有数百万个房源,别墅,城堡,树屋,家庭民宿一应俱全。爱彼迎希望通过利用这一全球网络,赋能本地房东,服务中国房客;不管是在国内还是国外,爱彼迎都能让旅途充满归属感。

About Role

We are looking for an entrepreneurial product manager to join our Accounts and Identity team to create a delightful and trustworthy account experience for China users. The accounts and identity team is responsible for everything accounts related including but not limited to account lifecycle management, Identity verification and business account structure. Collaborating with engineers, designers and data scientists, the product manager will be responsible for finding user problems, defining new opportunities and shipping products that drive our business forward.

Responsibilities

  • Sets vision for the Trust experience and safety product team. Challenges the status quo and inspires people toward a unified destination.
  • Creates clear goals for the team and efficiently executes to ship product and deliver impact for our business and users.
  • Leads large, cross-functional groups of people to deliver on team’s mission (without necessarily managing team members). Communicates concisely and influences outcomes.
  • Build alignment across product teams, cross-functional partners (HCO, Community Support Operations, Trust ops, etc.) and China Leadership/Executive team.   

Qualifications

  • 5+ years product management experience with a consumer internet company
  • Demonstrated track record of product leadership.  Ability to lead and influence teams.
  • Has gotten hands dirty shipping features across various platforms (iOS, Android, and Web)
  • Ability to quickly absorb technical concepts and communicate them to a non-technical audience
  • Experience with Chinese consumer internet products or marketplaces. previous experience in a risk management role/identity is a plus.
  • Big thinking. Should be able to help a small team achieve goals out of their comfort zone.
  • Radical thinking paired with strong execution. Can envision a world different than the status quo with the ability to articulate a clear path to get there.
  • Fluency (reading/writing/speaking) in English and Mandarin is a must
  • Willing to travel to Beijing 1-2 times per quarter

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