Braze is hiring a

Product Manager, Channels

New York, United States

WHO WE ARE

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.

WHAT WE'RE LOOKING FOR

We are seeking a Product Manager to join our team in New York City. Product Managers at Braze build the product roadmap for a given product area and work closely with engineers and product designers to bring new products to life. 

You’ll join Braze’s Channels team, which owns several core channels that are critical to the company's continued growth. You’ll be responsible for building the UI for our marketing channels, which allows our customers to compose and send rich, sophisticated marketing campaigns.

WHAT YOU'LL DO

  • Deliver the product roadmap, ensuring that we are building the right products excellently.
  • Manage the product roadmap for our Channels team – analyzing inputs from a wide variety of sources to prioritize the most important next steps for our product.
  • Deeply understand our customers, market, and technology environment. The Channels team operates in a rapidly evolving technology ecosystem, and staying on top of the landscape in which we operate is a must.
  • Collaborate closely with Product Designers, Engineers, Product Managers, and counterparts across the business to scope effective solutions and ensure that we’re building excellent products.

WHO YOU ARE

  • 3-5+ years of Product Management experience.
  • Strong communication, collaboration, organization, and persuasion skills.
  • A proactive, positive, can-do attitude. You drive projects to completion excellently, and are always looking for new ways that processes and products can be improved.
  • Ability to work within a cross-functional team and balance multiple projects at once.
  • Have a strong background building rich user experiences and working with designers.
  • Eagerness to learn and grow.

BONUS

  • Experience building rich user content creation flows. 
  • Experience at a high-growth technology startup.
  • Experience at a high-scale technology startup (we operate at the scale of billions of users).

WHAT WE OFFER

  • Competitive compensation that includes equity
  • Generous time off policy to balance your work and life, including paid parental leave
  • Competitive medical, dental, and vision coverage for you and your dependents
  • Collaborative, transparent, and fun loving office culture

Braze is deeply committed to diversity, equity and inclusion and making our organization a place for all individuals regardless of race, religion, national origin, age, sex and gender identity, sexual orientation, pregnancy status, familial status, disability status, veteran status, genetic information or any other protected class. We are also committed to providing reasonable accommodations to qualified individuals with disabilities. If you are selected to interview, to request an accommodation either as part of the interview process or during your potential employment with Braze, please let your recruiter know and a member of our People Relations team will follow up with you.

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