About the company
Robinhood is democratizing finance for all. With customers at the heart of our decisions, Robinhood is lowering barriers, removing fees, and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
Robinhood is a fast-growing company and was recognized as a CNBC Disruptor 50 and a LinkedIn Top Startup in 2019. We’re continuing to grow and are looking for incredible talent that can help us achieve our mission.
About the role
As a Product Manager at Robinhood, you’ll be responsible for leading teams to develop products that improve the everyday lives of our customers. You’ll work with experts in engineering, finance, data, design, marketing, operations and research to bring ideas to life that will help us democratize finance for all.
As a Product Manager for Customer Experience, you’ll focus on delivering high quality support at scale through automated support experiences. You’ll be part of our customer experience automation team (Pathfinder) and will be responsible for working alongside colleagues in research, design, engineering, operations, and customer support to build and launch automated support experiences that quickly & effortlessly resolve customer problems.
Your day-to-day will involve:
Some things we consider critical for this role:
Feeling ready to give 100% to democratizing finance for all? We’d love to have you apply, even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we’re looking for people invigorated by our mission, not just those who simply check off all the boxes.