Agoda is hiring a

Product Manager – Email and SMS

Khwaeng Pathum Wan, Thailand
Overview:

Agoda.com is Asia’s leading online travel agency and we are always looking for the best talent available. By joining Agoda, you will become part of a truly international team, with leading experts of different backgrounds (consultants, media agencies and recent graduates) coming from 70+ countries around the world. This is a genuine opportunity to gain valuable experience in a challenging and cutting-edge tech environment. 

This role is based in Bangkok, Thailand.

Responsibilities:

We are looking for a curious self-starter, who loves to use insights and industry best practice to create perfect email/SMS campaigns that inspire millions of Agoda travelers.  You will be looking for creative ways to encourage people all around the world to travel.  With cutting-edge technology, intelligent platforms available at Agoda, you can put your ideas into reality and see an immediate impact! The possibilities are endless. 

The Product Manager (Email and SMS) will work in our CentralWorld Offices to drive the following:

  • Create/manage email/SMS campaigns
  • Ensure email/SMS delivery to customers
  • Development and maintenance of email/SMS products
  • Coordinate with internal/external teams about email/SMS campaigns
  • Research and introduce new technology/features to optimize emails/SMS campaigns
  • Be the subject matter expert on the underlying flows of the email products – both technologically and experientially – from customer segment definition all the way to campaign tracking 
Qualifications:

To be the right candidate you will have:

  • A bachelor’s degree in computer science or similar
  • 3-5 years’ experience in a similar role managing enterprise email marketing platforms (preferably Exact Target and/or Send Grid)
  • At least 3 years’ people management experience
  • Detail oriented with a strong understanding of complex IT processes and methodologies
  • Strong project management skills
  • Advanced knowledge of Excel
  • Knowledge of SQL (not compulsory, but an advantage)
  • Keen and curious nature, with the ability to push back and challenge conventional wisdom
  • Highly energetic and self-motivated
  • Demonstrated ability to handle multiple tasks, to prioritize those tasks and meet deadlines
  • Fluent Thai and English

About Agoda:

Agoda.com is Asia’s leading online travel agency and we are always looking for the best talent available. By joining Agoda, you will become part of a truly international team, with leading experts of different backgrounds (consultants, media agencies and recent graduates) coming from 70+ countries around the world.

 

Has this role caught your interest? Apply now!