As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. Datto offers Unified Continuity, Networking, and Business Management solutions and has created a one-of-a-kind ecosystem of MSP partners. These partners provide Datto solutions to over one million businesses across the globe. Since its founding in 2007, Datto continues to win awards each year for its rapid growth, product excellence, superior technical support, and for fostering an outstanding workplace. With headquarters in Norwalk, Connecticut, Datto has global offices in the United Kingdom, Netherlands, Denmark, Germany, Canada, Australia, China, and Singapore. Learn more at datto.com.
As the Product Manager, you will be directly responsible for driving innovation within the Datto Partner Portal, the partner facing access point to all of Datto’s nine product lines. The focus of this individual will be to increase the value of Datto's services to our partners through workflow optimization and portal redesign, as well as the creation of a new reporting framework that unifies insights across Datto products.
In addition to conceptualizing and driving key roadmap items supportive of product strategy, you will take a special role on the product team to manage cross departmental initiatives such as: (1) driving more accountability for ‘roadmap intake’ process by standardizing our participation in customer advisory boards, scalability addressing customer feedback via online forums, and enhancement requests (2) embedding with our Sales & Success organizations to ensure that we’re collecting GTM feedback efficiently. (3) Interviewing partners to ensure that portal workflows align with their Jobs-To-Be-Done
Note: We are looking only for candidates willing to join us directly as W2 employees (No 3rd party candidates)
At Datto, we believe our employees are our greatest asset and offer all full-time employees a wide-ranging benefits package, including:
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Datto is an equal opportunity employer.
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