Twilio is hiring a

Product Manager - Marketing & Growth Platform

Because you belong at Twilio.

The Who, What, Why and Where

Twilio is growing rapidly and is looking for a talented, passionate and experienced Product Manager to join the team responsible for Twilio’s Marketing & Growth Platform. We’re looking for a technically curious candidate with a deep understanding of how businesses use data to drive growth. You will be working side by side with other product managers and engineering counterparts and will also work closely with customers and communicate with cross functional teams across Twilio.

Who?

Twilio is looking for a product leader who lives the Twilio Magic and has a demonstrated track record of setting vision and delivering on our customers needs.  

  • You distill complex and ambiguous situations into actionable plans for your team.
  • You have a proven track record of conceptualizing products and taking them to market.
  • You prioritize delivery, ensuring that iterative development leads to a successful customer experience.
  • You represent your customers’ perspectives. You plan for how they will be impacted by the capabilities you build, and you always work to enable their success. 
  • You enjoy participating in technical discussions with engineers and engineering-focused customers and appreciate the realities of building and managing complex software services at scale.
  • 3+ years experience as a Product Manager in a fast-paced company focused on delivering software.

What?

As a Product Manager, you will live the Twilio Magic values:

  • WEAR THE CUSTOMER’S SHOES: Engage with customers, other product managers, and cross-functional teams to design, deliver, and support solutions that make our customers successful. 
  • WRITE IT DOWN: Create detailed product specifications which include business reasons, use cases and which are focussed on addressing customer problems.
  • BE AN OWNER: Own and execute the roadmap for your products – communicate both the business value and the technical rationale behind your product decisions.
  • RUTHLESSLY PRIORITIZE:  Maintain laser focus on MVPs, iterative product development, and releasing tangible value to customers – learn and adjust frequently.
  • BE BOLD: Help define the future of Twilio.
  • EMPOWER OTHERS: Have great communication skills and a collaborative mindset. Coach other Product Manager in the team. Participate in technical discussions with the engineering teams whereby your goal is to make sure we deliver a great product. Work with Engineering teams within the Agile/Scrum methodology, facilitate quarterly planning, assists with execution of sprints, and lead backlog refinement and prioritization. Plan product launches, collaborate with stakeholders on marketing activities, documentation, support requests and sales enablement

Why?

Our team is central to Twilio's continued growth. We build shared customer-facing primitives that tie together data from across Twilio to drive forward our Twilio’s mission of driving customer engagement at scale. 

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

This position will be located in our beautiful office at 375 Beale Street in San Francisco. You will enjoy our incredible perks: catered meals, snacks and drinks, game room, ergonomic desks, massages, Wednesday Night dinners, monthly All Hands and more.

You will also be part of a company that believes in small teams for maximum impact; that strives to balance work and home life; that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, and can draw the owl and not be beholden to one playbook.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Similar jobs

Other jobs at Twilio