Varo Money is hiring a

Product Manager, Marketplace and Loyalty

Salt Lake City, United States
Full-Time
ABOUT VARO
Varo is an entirely new kind of bank. All digital, mission driven, FDIC insured, and designed for the way our customers live their lives.

We're on a mission to bring financial inclusion and opportunity to all hard-working Americans. Through our mobile app, we offer premium bank accounts that have no minimum balance requirement or monthly account fees, high-interest savings accounts, short term lending and solutions to help customers stretch their paycheck, build credit and start saving. Our tech-first products are designed to make money work for everyone and help customers and communities build greater financial resiliency.

Varo is distinct from other fintechs: we've made history as the first and only consumer fintech to be granted a full national bank charter by the Office of the Comptroller of the Currency (OCC).

Varo Bank represents the evolution of a new generation of banks that are born from innovation and built on technology to empower consumers and businesses.

Our team combines the best of both consumer tech and banking, and we’re wildly passionate about helping our customers. Our teams are based in San Francisco and Salt Lake City. Privately held, we’ve raised over $482M to date, from leading institutional investors and strategic partners including Warburg Pincus, The Rise Fund, Gallatin Point Capital, Harbourvest Partners, Progressive Insurance, and Russell Westbrook Enterprises.

Varo is entrepreneurial, collaborative, enthusiastic, customer-oriented, fast-paced, and multicultural.  This is an open and relatively flat organization that puts an emphasis on collaboration, sharing ideas and information. For a relatively early stage company, Varo is grounded in a strong set of values and takes pride in the diversity of its employees and board. 

Varo. A bank for all of us.

ABOUT THE PARTNERSHIP AND LOYALTY TEAM
The Partnerships & Loyalty team is an important contributor to customer and revenue growth. The team is responsible for 3 areas. 1) Build a marketplace that offers products and services compelling to Varo’s existing customers, generating cross-sell revenue and increased customer engagement. 2) Build and manage a merchant cashback program to drive customer engagement, share of wallet and revenue. 3) Drive customer growth by partnering with companies that can offer Varo to their customer base. 

The partnerships & Loyalty team is central to Varo’s vision of helping customers across all touch points with money, beyond the provision of traditional banking products. The team has built a cross sell platform (Varo offers) and plans to evolve this product into a core part of its value proposition.

ABOUT THE ROLE
You will be responsible for continuing to evolve our marketplace and offer platform. Varo is in a unique position to generate ecommerce cross-sell revenue due to its high touch customer relationships and deep insights into its customers’ financial life. 

WHAT YOU'LL DO

  • Own and shape the roadmap for Varo Offers as well as build new products adjacent to banking and lending, and influence Executive stakeholders to buy-in to your vision
  • Collaborate with design, engineering, data science, marketing, finance and risk to design and build solutions to help solve our customer problems and drive revenue for Varo
  • Manage product launches with stakeholders across the business to ensure your features land seamlessly with customers and colleagues 
  • Manage the P&L and overall performance for your features, ensuring that your product meets the targets that you set
  • Get involved with industry meet-ups and associations to stay on top of new trends and best practices.
  • Roll up your sleeps to remove barriers and obstacles hindering the team's ability to ship.

SKILLS AND EXPERIENCES THAT'LL HELP YOU BE GREAT

  • Track record of delivering solutions to customer problems with tangible impact to customer’s lives and to company profitability.
  • Strong execution capability and ability to drive work to completion with high quality deliverables.
  • Sound business acumen and commercial instincts.
  • Ability to influence and communicate with stakeholders of all backgrounds and levels.
  • Analytical mindset and a commitment to data driven decisions.
  • Detailed-oriented with great organizational skills
  • You have 5+ years of experience as a product manager in a fintech, tech or associated field

  • THE THREE SKILLS THAT MATTER MOST
    Nobody can be great at everything, but we're looking for candidates who will be extraordinary at:
  • Passion for designing great products from both a customer and commercial standpoint.
  • Analytical mindset and creative problem solving.
  • Team Player with a strong will to win.

OTHER NICE TO HAVES

  • Passionate about FinTech.
  • Resilient and persistent.
  • Entrepreneurial.

CULTURAL ALIGNMENT
Varo is entrepreneurial, collaborative, enthusiastic, customer-oriented, fast-paced, and multicultural.  This is an open and relatively flat organization that puts an emphasis on collaboration, sharing ideas and information. For a relatively early stage company, Varo is grounded in a strong set of values and takes pride in the diversity of its employees. 

OUR CORE VALUES
Customers First: Understand the problems our customers are trying to solve. Respond with a sense of urgency. Build relationships that result in loyalty. Be data and insights-driven. Test everything. Achieve results through strong execution. Build a product people love.  Assess new initiatives with the customers’ interest in mind. Act with empathy. 

Take Ownership: Bias towards action. Have high standards. Be accountable for the results of your work, our product, our company. Trust others to own it.

Respect: Treat others how you want to be treated. Listen first before being heard. Speak the truth even when it's not easy. Assume best intentions. Bring your full self to work.

Stay Curious: Ask why. Dare to make things better. Learn something new each day (even from mistakes). Be open to growth. Develop creative solutions.

Make it Better: Think big. Set high goals. Work towards long term value rather than short term wins. Create change. Be resilient.


Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Learn more about Varo by following us:

Beware of fraudulent job postings!
Varo will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide work with Varo.  If you suspect you have received a phony offer, please e-mail [email protected] with the pertinent information and contact information.

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