Paytm Labs is hiring a

Product Manager - Risk

Toronto, Canada
About Paytm Labs:
At Paytm Labs, we’re on a mission to provide useful technological solutions that enrich and empower millions of people in their daily lives. We apply big data, artificial intelligence and machine learning to bring the next generation of financial products and services to the Indian, Japanese and Canadian markets.

As a company, we’re committed to offering the most transparent, secure, and personalized consumer experience to over 333 million consumers and over 21 million merchants. Since our journey began 6 years ago, we’ve launched the Paytm Canada app (our bill management app), and PayPay (a QR-based payment app in Japan), all while powering the Paytm India app.

Job Description:
We're looking for a passionate and proficient Product Manager to join the real-time fraud solution team at Paytm Labs. You will be responsible for defining requirements for new products and implementing the payments strategy from development to operations. We are looking for someone who agonizes over the smallest detail and can't rest until it has been resolved. If this sounds like you apply today!


  • Help define and prioritize product challenges and opportunities
  • Help manage the product development lifecycle; develop detailed functional specifications for existing and new products
  • Coordinate with internal stakeholders across functions to understand their needs and synthesize requirements for development teams
  • Develop a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
  • Gather requirements, determine features, write product specifications, refine feedback, help write test plans, manage the backlog, and ship quickly
  • Partner with the engineering team to ship functionality that delights users has the right balance of impact vs. engineering cost and makes a measurable impact on the business
  • Drive the overall product strategy based on company goals, user research, and metrics
  • Demonstrated superior skills of problem-solving, combining user/marker insights and data analysis
  • Ability to work with engineering teams in an agile environment


  • Degree in Computer Science, Engineering, or a related field
  • 2+ years of professional experience in a Product Management or analytical role
  • Have an extreme bias towards actions, own and solve problems
  • Solutions orientated within a high-energy and fast-paced work environment
  • Exceptional customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features
  • Possess excellent oral, written, verbal, and interpersonal communication skills

Why Join Paytm Labs!

  • Flexibility to WFH
  • For the third year in a row, we are proud to announce that we have been certified as a Great Place to Work 
  • We were also certified as one of the Best Workplaces for Mental Wellness in 2020
  • We are an open work environment that fosters collaboration, ownership, creativity, and urgency
  • We ensure flexible hours outside of our core working hours
  • Enrolment in the Group Health Benefits plan right from day 1, no waiting period
  • Team building events
  • Fuel for the day: Weekly delivery of groceries, and all types of snacks
  • Catered lunches and desserts on a monthly basis
  • Daily fun in the office with our competitive games of Ping Pong, Pool, Smash Bros competitions, or FIFA
  • And of course, an unlimited amount of freshly made coffee and tea! We’re pretty serious about our coffee beans
  • Online learning through the platform, UDEMY

Notice for Job Applicants
We are an equal opportunity employer and value diversity and uniqueness at our company. We thank all applicants, however, only those selected for an interview will be contacted. 

Paytm Labs is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please let us know. 

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