LiveChat is hiring a

Product Marketing Manager

Full-Time
Remote
Join our ambitious and creative marketing team as Product Marketing Manager to develop and execute an effective promoting strategy for one of our products: ChatBot, HelpDesk, KnowledgeBase, and its Developers Program and Global Accounts. Together we’ll choose which one fits you the best!
We believe in product-led growth. That’s why you’ll work closely with your product team to ensure that the roadmap supports your growth vision. 
You’ll also have a huge opportunity to coordinate marketing campaigns driven based on your ideas with great support from our CMO Szymon, Head of Product Marketing Rafal, and the whole Product Marketing Managers and Creative teams.

You will be:

  • Building distribution channels that drive demand;
  • Coordinating marketing campaigns to present our product’s value proposition and features to current and new potential customers;
  • Cooperating with creative teams of graphics designers, web developers, video editors, PPC and SEO specialists etc.;
  • Taking care of product messaging on the website, in email campaigns, PR activities, ads, and more;
  • Expanding online visibility by coordinating content strategy;
  • Researching customers’ needs and experiences;
  • Analyzing your efforts and creating optimization plans.

You Are:

  • An ambitious, outcomes-oriented person with strong communication skills;
  • A team player: you work together with a team, leveraging available resources instead of single-playing the execution;
  • Well organized: you know how to set the priorities right and manage complex projects without assistance;
  • Data-oriented: you seek proofs in data and metrics instead of just trusting your intuition;
  • Able to rely on your experience: don’t A/B test everything just for the sake of testing;
  • A storyteller: you have a gift to tell stories and influence people; you constantly practice verbal and written communication skills.

Our ideal candidate will have:

  • Minimum 4+ years of experience in working as a marketing specialist or similar;
  • Vast experience in online marketing strategies and coordinating marketing campaigns;
  • Understanding of the SaaS business model and the most important SaaS metrics;
  • Practical knowledge of tools for marketing automation, email marketing, analytics, and project management;
  • Ability and experience in drafting product websites with a focus on conversion rates;
  • "Get things done" attitude;
  • Great command of the English language - both written and spoken;

What we can offer:

  • Working in an environment of passionate people on big-league projects (on products that attract more than 32k paid customers worldwide (and counting) and used worldwide by millions of people every month;
  • Support for your self-development with free access to Udemycourses, every book you’d ever want from Amazon, and a possibility to participate in internal (e.g. our LiveChat Academy) and external workshops (e.g. Reforge);
  • Time and space for your creativity and ideas to be shared during our Side Project Days;
  • Solid salary with all government expenses covered;
  • All the equipment and tools you will ever need to succeed in your work;
  • Multisport card – checked, private medical care – checked, dedicated integration budget – checked;
  • A dedicated spot just for you on our Team page.