OpenTable is hiring a

Product Marketing Manager - Sr.

San Francisco, United States

OpenTable is the world’s largest restaurant reservation platform. Over 40,000 restaurants, across 8 countries trust OpenTable as their marketing and technology partner.  As we look to grow OpenTable’s market leadership position, we’re seeking a senior Product Marketing Manager for our restaurant marketing team.

You will play a pivotal role in defining and building the next generation of market leading products and services for discerning restaurants. You will serve as the glue between our Restaurant Product, Design, Sales and Marketing functions, helping us create products that delight our restaurant partners. You will develop and execute integrated, global marketing plans which establish OpenTable as a product leader in all countries in which we operate. You’ll have a clear understanding of our markets, why restaurants love OpenTable, and the value we provide.  Our ideal candidate will be passionate about applying actionable insights so that we continue helping our restaurant grow and thrive.

What you’ll do

  • Lead the adoption and usage of your products with clear product positioning, naming, launch strategies and tactics.
  • Be the trusted voice of the customer internally by gathering and surfacing insights about our customers and the restaurant industry through research and analysis. Use these insights to shape our product and marketing strategy to increase our market presence and penetration.
  • Be a strategic partner with product and sales teams. Effectively communicate with sales leadership to distill and surface market feedback to product teams for our restaurant facing products
  • Partner with channel marketing teams to drive cross-functional, cross-channel marketing efforts to meet the growth objectives associated with ongoing product initiatives.
  • Increase the CSAT and NPS scores for your products to retain OpenTable’s market leadership position
  • Inspire action through data-driven insights and execute with operational rigor and efficiency

Who you are

  • BA/BS degree required, MBA preferred
  • 5-7 years overall work experience. Minimum 1-3 years of product marketing experience in a technology company. Experience with international markets
  • Strategic and creative problem-solver who loves to tackle complex challenges
  • Demonstrated success and passion for collecting and using customer insight to drive strategic decisions
  • Highly analytical, superior project management skills; results focused with superb execution and follow-through; highly detail-oriented
  • Ability to thrive in a fast-paced, rapidly changing environment, “get it done” environment. Be willing to learn new, exciting things
  • Excellent verbal and written communication skills
  • Good sense of humor compulsory