Inspectorio is hiring a

Product Operations Manager (Operational Efficiency) - Remote

Ho Chi Minh City, Vietnam
Remote

About Us

Inspectorio is a SaaS company founded in 2016, aimed at helping brands, retailers and manufacturers build an interconnected supply chain. Through our suite of products, including RISE, SIGHT, and TRACKING, we’re able to support our customers to manage risk through digitalized quality, compliance, and production tracking programs.

Bound by our mission to build an interconnected, sustainable, and transparent supply chain, we’ve grown to over 300 Inspectorians globally in 6 years and was named Best Tech StartUp in 2021 by The Tech Tribune. And the industry sees our vision, as today, Inspectorio is used by over 8,000 customers, including some of the largest brands and retailers in the world.

Our Product Team plays a crucial role in continuously delivering new and improved features and functionality to our world-class products. In our pursuit to continuously raise the bar, we are now offering a great opportunity for a Product Operations Manager to join our world class Product Team.

Summary

We are looking for a PRODUCT OPERATIONS MANAGER to improve product team efficiency through leading operational projects within Inspectorio’s fast-scaling product environment.

The ideal candidate has a deep knowledge of product management best practices and has worked as a Product Manager, Agile Coach, Operations Manager or similar. They are obsessed with efficiency and are able to effectively identify, define and execute processes and systems for solving inefficiencies. They also have proven experience leading change management initiatives within a fast-scaling environment.

What you'll do

  • Work closely with Product leaders and key Product stakeholders to identify and deeply understand operational inefficiencies.
  • Define executable processes & systems to meet business requirements and address operational inefficiencies, and validate these in close collaboration with process stakeholders.
  • Own the execution of process updates and collaborate closely with process champions to ensure effective roll-out across stakeholder teams.
  • Monitor the effectiveness of implemented processes and systems and manage ongoing refinements & enhancements.
  • Own and execute additional ad-hoc projects in alignment with Product Ops’ roadmap and vision.

Requirements

We know this is the part of the JD you really care about it. So, let’s get to it. Role requirements are:

  • Bachelor’s degree in Business, Product Management, Operations Management or similar.
  • Proven experience in Product Management, Agile Coaching, Program Management, Operations Management or similar.
  • Obsession with driving efficiency through the implementation of effective systems and processes.
  • Analytical and process-oriented; able to identify operational inefficiencies and define executable solutions to address them.
  • Proven experience in leading change management initiatives within a scaling environment.
  • Exceptional communication and collaboration skills.

Benefits

Why it would be awesome to work with us

  • 🍹 Unlimited annual leave: Yes, you heard that right! We take work:life balance seriously!
  • 🏝️ Flexible working: You can WFA, or from our many hubs around the world.
  • 💪 Project ownership: Whatever work or social project you’re passionate about, we’ll listen!
  • 🥳 Fun: Company-sponsored trips, weekly parties, sporting events, and more.
  • 🌱 Personal and professional growth: we make sure to invest heavily in our team!
  • 🌎 Global team: you’ll be joining a fun, and welcoming global team from over 40 countries.

Our Values

Carlos Moncayo, our CEO wrote these values himself - he’s deeply passionate about these and they’re at the center of everything we do. They’re in our day-to-day and our driving force for success.

  • EXCELLENCE: We pursue mastery and craftsmanship. “Good enough” is our enemy. We have a thirst and desire for knowledge. There’s always an opportunity to be better.
  • AUTONOMY: We act independently when recognizing opportunities for improvement. We seek guidance, and clear goals instead of orders. We self-assess the quality and impact of our work.
  • COURAGE: We share our opinion, even if it’s uncomfortable. We are candid with colleagues. We are willing to experiment and try something new, even if we’re not sure it will succeed.
  • HUMBLENESS: We crave opportunities to learn from the people around us. We leave our egos outside the office. We focus on listening to other perspectives.

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