Harry's is hiring a

Product Research Associate

New York, United States
We built Harry’s with one simple belief: everyone deserves a great shave at a fair price. As such, we seek to provide our own brand of exceptional shaving products direct to our customers online (www.harrys.com).
 
We launched in March 2013, and have been blown away by the customer response since then. We’re now looking to bring amazing people, like you, together to redefine the intersection of online brands and and physical products.
 
The Team
At Harry’s, Research & Development brings new products to life, fast.  We are responsible for designing,  developing, and ultimately manufacturing the products that you see on harrys.com today.  It is incredibly complex to create a high quality products in a way that  keeps costs low for customers. That's why we are building a high quality team here in New York and at the Harry's factory in Germany. 
 
The Role
As a Associate Product Strategist you will be responsible for bringing the voice of our customer into a face-paced development process. In this role you'll bring deep qualitative and quantitative customer insight to every part of the the development of soft products. You will work with the team to make great products at Harry's.
 
What You Will Do: 
  • You'll be our customers' voice in the development of new soft products. 
  • Execute strategic, deep qualitative research to develop new product opportunities. 
  • Identify the table-stakes performance benefits and ways to stand out in crowded categories. 
  • Work across marketing and technical experts to define specific, feasible product ideas for quantitative testing. 
  • Execute quantitative research to validate new product ideas with customers. 
  • Provide customer input into pricing of future products via concept testing and surveys.
  • Manage an external research participant portal and list.
 
This Might Describe You:
  • BS degree in marketing, design, or related field
  • 1-2 years of related new product development experience ideally working in the CPG or Personal Care categories. 
  • Yearn to Learn…fast. You can become an expert in a new topic in a matter of weeks by getting as much info as possible. You learn from customers by qualitative research. You understand the tangibles and intangibles about an product experience. 
  • Breathe life to ideas. You can sniff out an opportunity and work across teams to bring it to life. Explain qualitative ideas to technical experts.
  • Embrace data. You want to back up a hunch with proof. Drawing insight from a large data set gets you excited. And you can tell a clear compelling story to decision makers.
  • Expert juggler. No task is too big or small. You can keep multiple project streams on track at once, and handle complex logistics without breaking a sweat.
  • Results, not reports. You get excited by products and humbly believe you can help make them better. 
 
Here's who you'll work with:
  • Directly report to the Senior Manager of Product Research 
  • The R&D and Marketing teams in NY
  • S&OP to feedback real results into development
  • The Harry's team at large to build an exceptional business