Wikimedia Foundation is hiring a

Program Coordinator

San Francisco, United States


The Wikimedia Foundation is seeking a results driven individual who will engage with Wikipedia Education Program leaders worldwide to actively support academic programs that produce a positive impact on local Wikipedias. We support local educational initiatives that contribute content to Wikipedia through classroom activities. A successful candidate will have experience in education, program management, Wikipedia, and communications.

The premise of the Wikipedia Education Program is simple: students edit Wikipedia as part of their learning, gaining valuable skills; Wikipedia gets more quality and diverse content. It’s a mutual benefit. We share a deep belief that Wikipedia belongs in education, and our commitment is to support this around the world. We work with educators and volunteers worldwide to help them start, grow or improve education programs in their regions. Having a global perspective helps us use lessons learned from around the world and apply them in different environments. We work on capacity building for education program leaders.

This program coordinator position is critical to the success of the Education team to support the impact and scale of Wikipedia in Education worldwide. This individual will work on the WMF Education team to support education programs worldwide; foster a culture of sharing best practices across countries, programs, and languages; manage key activities such as reviewing educational program strategies and program models that support the potential for success, scaling and Wikipedia impact.

The successful candidate should have experience in the education sector, strong communications skills, and demonstrated experience working with diverse, international communities.

We’d like you to do these things:

  • Develop tools and resources for education program leaders worldwide, updating and adapting existing ones.
  • Ensure that global programs are documented and communicated.
  • Present educational program results to larger Wikipedia community as well as external audiences and stakeholders.
  • Work with programs to share results, challenges and successes of Wikipedia Education Program activities across countries.
  • Ensure appropriate evaluation strategies, tools, and measures for success are in place.
  • Establish a systematic, flexible and collaborative process for key program inputs, activities, outputs, and outcomes.
  • Other duties as assigned.

We’d like you to have these skills:

  • University degree in education, international relations, regional studies, or other relevant degree. Relevant graduate degree preferred.
  • At least 2-3 years of relevant work experience required.
  • Solid understanding of the education world. Familiarity with education systems in multiple countries preferred.
  • Project management and analytical skills, ability to manage multiple projects and changing community and organizational needs.
  • Proven relationship building skills, including communication, influence, and diplomacy.
  • Experience in collecting and strategically evaluating information from a wide variety of sources (both qualitative and quantitative).
  • Ability to convey complex concepts to people of differing levels of knowledge and experience both verbally and in writing.
  • Proven ability to work effectively with volunteers and staff members from different departments; ability to find creative and effective work-a-rounds in situations with limited resources.
  • Ability to work with a geographically distributed team and serve stakeholders around the world.
  • Experience running social media campaigns and blogging (creative writing, content generation), creation of and promotion of multimedia content preferred.
  • Experience in online community management with educators/volunteers preferred.
  • Regional experience in Africa, Eastern Europe, Middle East, South or East Asia, or related language fluency.
  • Experience or interest in other aspects of the Wikimedia Foundation’s Community Engagement Department’s work: grantmaking, learning and evaluation, community advocacy, or community events.
  • Fluent written and spoken English.

The successful candidate should be:

  • A strong believer in the value of using Wikipedia in the classroom who can powerfully embody and communicate the vision of the Wikipedia Education Program.
  • Intellectually curious and flexible: enjoys tackling difficult, ambiguous problems; loves learning from others and expanding intellectual horizons.
  • Able to build strong and positive relationships with people in the field of education as well as with Wikipedia volunteers and internal foundation stakeholders.
  • A mission-driven individual with an understanding of and commitment to the benefits of free and open knowledge.
  • Comfortable working with educators and volunteers from diverse countries and cultures.
  • Comfortable working in a highly transparent fashion, open to input and feedback; proactive candid communicator who can handle criticism in a mature fashion.
  • Willing to accommodate scheduling requirements of frequent interactions across time zones, and able to travel extensively as part of the job (10-20%).
  • Proficient in a second (or third) language.

About the Wikimedia Foundation

The Wikimedia Foundation is the non-profit organization that operates Wikipedia, the free encyclopedia. Wikipedia and the other projects operated by the Wikimedia Foundation receive more than 431 million unique visitors per month, making them the 5th most popular web property worldwide. Available in more than 287 languages, Wikipedia contains more than 32 million articles contributed by a global volunteer community of more than 100,000 people. Based in San Francisco, California, the Wikimedia Foundation is an audited, 501(c)(3) charity that is funded primarily through donations and grants. The Wikimedia Foundation was created in 2003 to manage the operation of Wikipedia and its sister projects. It currently employs over 240 staff members. Wikimedia is supported by local chapter organizations in 40 countries or regions.

Benefits & Perks*

  • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
  • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, massages, cooking classes and much more
  • The 401(k) retirement plan offers matched contributions at 4% of annual salary
  • Flexible and generous time off - vacation, sick and volunteer days
  • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
  • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
  • Telecommuting and flexible work schedules available
  • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
  • Great colleagues - international staff speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*for benefits eligible staff, benefits may vary by location

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