WPP is hiring a

Program Manager North America, Flex Talent

Chicago, United States

WPP is the transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

Working at WPP means being part of a global network of more than 109,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.

We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.

WPP and our award-winning agencies work with most of the world's biggest companies and organisations – from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 317 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 8th in the FTSE 100 rankings for Women on Boards.

WPP is hiring a Program Manager with a focus on creating an exceptional candidate experience. We are looking for a dynamic self-starter that thrives in a fast-paced environment. The Program Manager is responsible for managing the day-to-day operations of WPP’s Flex Talent Program and is a reliable partner to the Agencies, guiding them through the end-to-end requisition process; this partnership includes reviewing current business challenge and needs, consulting on available positions and job descriptions to ensure accurate scope, and delivering valuable market intelligence to advise both the client and suppliers on available candidate population and competitive compensation.  

What you’ll be doing 

  • Managing day-to-day operations, supporting direct reports of the Flex Talent Team and fostering a positive work culture for all stakeholders 
  • Resolving escalations that arise 
  • Identify and implement continuous improvement initiatives 
  • Establish responsive and proactive strategies to streamline process and increase stakeholder experience 
  • Manage supplier relationships 

We want to set you up for success! To help us do that, here is what we are looking for from you: 

  • Prior experience managing Flex Talent/Contingent Labor Operations 
  • Prior experience with a VMS, preferably Beeline
  • 4+ years of work experience managing Flex Talent
  • Demonstrated ability to lead a team of direct reports and cultivate a positive work culture
  • Effective decision making and enjoys participating in strategic discussions.
  • Works freely and with minimal supervision and is able to establish and maintain a proactive, positive working relationship with all stakeholder through regular phone and in-person contact.
  • Able to communicate effectively and clearly in writing and orally, both in one-on-one and in group presentation situations.
  • Proficient with Microsoft Office 365 products 

#LI-KO1 #LI-Hybrid

WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

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