We are looking for a talented individual to join our regional product group team and support the publishing efforts for one of Wargaming’s major Free2Play PC titles.
The ideal candidate is highly motivated, goal-focused, with outstanding communication abilities and impeccable organizational skills. They have demonstrated their ability to manage projects and operations with multiple stakeholders on a large scale.
Reports to Senior Publishing Producer
Be a product ambassador; understand and share product/project goals and requirements
Support the Senior Publishing Producer in:
Planning and executing publishing initiatives targeting NA audience growth and contributing to global event/monetization plans
Coordinating regional product/project publishing teams, including daily monitoring, tracking, and updating of tasks via project management tools
Organizing and creating regional workflows, as well as contribute to global workflows
Executing operational workflows with in-house services and external vendors
Creating internal documentation (archiving project charters, tasks, comms, reminders, reports)
Researching regional audience trends and characteristics
Reporting on product performance as needed
Manage promo areas and CRM channels in collaboration with senior producers
Own and operate local Jira and Confluence infrastructure
Report service disruption incidents to ensure minimal downtimes and fast restoration of service, as well as issues & bugs during and post-release. Keep known issues lists updated
Support the publishing team by facilitating Backyard and CMS operations as required
Be responsible for facilitating communications flow for regional CS operations. Report on CS performance, ticket volume and quality, escalating issues as needed.
Passion for games and a deep understanding of the industry, and knowledge of what a great gaming experience entails
A Bachelor’s degree in any field, as well as 2+ years of relevant industry experience, ideally working on shipped titles for the PC platform
Good understanding of free-to-play business model on PC, as well as core operational processes in online games publishing and development
Strong organizational and problem-solving skills and willingness to roll up one’s sleeves to get the job done
Experience in managing complex projects as well as a sound knowledge of project management
Exceptional interpersonal skills and communication skills In English. Other languages a plus
Excellent team worker with close attention to detail and high standards of work, as well as a strong desire to lead by example
Willingness to adapt work time to the needs of the product to support it effectively
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Delivering legendary games since 1998, Wargaming has grown to become one of the leaders in the free-to-play MMO gaming industry with 4500+ employees and more than 20 offices globally. Over 200 million players enjoy Wargaming’s titles across all major gaming platforms, including the massively popular World of Tanks and World of Warships.
Working in our company means always having interesting challenges and gaining valuable experience while working with top-class experts.
Take your place among our passionate and experienced team and bring out the best in yourself at Wargaming!