Together at Talkdesk, we’re building a future of brilliant customer interactions. We have the cleverness, curiosity, and grit to make us a team of customer heroes: thinkers, achievers, and dreamers who believe that our world-class SaaS platform can influence a new kind of customer interaction.
Talkdesk started from a hackathon win in 2011 and has since become one of the fastest-growing companies in the world, a Gartner Magic Quadrant Visionary, and enabled billions of customer interactions using our platform. With $124.5 million in backing from DFJ, Salesforce Ventures, Storm Ventures, and Viking Global Investors and supported by the successes of our 1,800+ customers from IBM, Acxiom, Discovery Education, and Peloton, Talkdesk is disrupting a $40+ billion stagnant market.
We’re now looking for the new members of the Talkdesk family - those ambitious, driven, and collaborative individuals who thrive in a fast-paced environment and will push us to do even greater things together. If you would like to help us shape the future of Talkdesk, come along with us on our journey - your dream job is waiting!
A day in the office for a QA Automation Engineer:
Working closely to the engineering scrum teams and stakeholders to help building world class test automation frameworks and tooling;
Design and implement automated tests for new features as well as regression tests;
Be an active voice about test automation and continuous delivery, fostering the automation mindset across the company;
Helping engineers in pinpointing issues that are observed throughout our product and deliver solutions that will help solve this issue;
Work with Product, Support and Customer Success teams to identify high-impact bugs and coordinate fixes and ways to prevent them through automation with the engineering team.
Nice to haves / Pluses: