Grand Rounds is hiring a

Quality Assurance Engineer

Full-Time
Remote
The Quality Assurance Engineer, is responsible for manually testing the Doctor on Demand mobile applications as well as the Web-based Patient and Provider applications. Primary responsibilities include feature testing, bug submission, fix verification, regression testing, test plan and test-case maintenance, and maintaining the high level of quality we expect in our products. 

Responsibilities:

  • Test web, iOS and Android applications to identify software defects
  • Write comprehensive test plans based on the product spec
  • Run manual test plans for small features 
  • Run full regressions against the entire platform
  • Provide recommendations on improvements to the user experience
  • Triage issues reported by the support team
  • Participate in Engineering and Product Design meetings
  • Work closely with the developers to report and isolate issues
  • Test web and mobile applications to identify software defects
  • Work in a distributed agile team environment, with a high level of communication and collaboration
  • Own multiple projects simultaneously
  • Design, create and maintain smart and efficient test suites and strategies for new and existing functionality
  • Log, track and manage defects
  • Represent QA in planning, stand up, and other scrum ceremonies
  • Work closely with developers to report and isolate issues
  • Triage issues reported by the support team

Requirements

  • Understanding of API testing and verification using Postman and Developer Tools
  • Strong communication, analytical and team skills
  • Ability to distinguish between bugs caused by data, software, or environment
  • Ability to manage your own time and contribute to estimating and meeting delivery deadlines
  • 2 years experience testing mobile apps and web-based applications
  • Ability to distinguish between bugs caused by frontend or backend
  • Experience testing systems using multiple environments (DEV, QA, PROD)
  • Experience working with Charles Proxy on mobile devices
  • Experience working with Android Studio or other common Android IDE software
  • Experience working in an Agile Scrum development environment

Physical Requirements

  • Ability to remain seated in a stationary position for prolonged periods.
  • No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., picking up and computer / laptops) may be required.
  • Good manual dexterity required to use common office equipment (e.g., computers, laptop, and mobile devices).

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About Grand Rounds Health, Doctor On Demand and Included Health:
Grand Rounds Health, Doctor On Demand and Included Health merged in 2021 to form the first of its kind integrated virtual care company to raise the standard of healthcare. Our personalized, longitudinal care services include primary care, specialty care, integrated behavioral health, everyday and urgent care, chronic condition management and prevention and 24/7 triage. We get members to the right care, at the right time through ongoing clinical navigation, expert medical opinions and care coordination.

Partnering with leading employers and health plans, we deliver unparalleled, end-to-end care. Our combined nationwide practice of dedicated clinicians and innovative data science and technology platforms provide better care experiences, better member satisfaction, and better outcomes and cost savings for our nearly 100 million covered lives across commercial, Medicare and Medicaid. 

Headquartered in San Francisco, the combined company has been recognized as a 2020 UCSF Digital Health Award winner for Employer Wellness and 2021 Best Workplaces in Healthcare and Biopharma™ by Great Place to Work and Fortune. Learn more at www.grandrounds.com and www.doctorondemand.com.

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Grand Rounds Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Grand Rounds Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.