DOMA Technologies delivers comprehensive and managed cloud services in support of federal, healthcare, state, local, education, and commercial customers. The DOMA DX Content Services Platform is a powerful cloud based Intelligent Content Services Platform that is delivered as a Software as a Service (SaaS) solution. DOMA has built an unparalleled development team focused on cloud application development delivering all aspects of the requirement gathering, design, development, testing, and deployment. We assist federal, health, and private organizations to embrace intelligent automation and stay one step ahead.
We are looking for a Quality Assurance Representative to join our team at our main office located in Virginia Beach, VA. We offer the potential for career development, the opportunity to create positive change in the world, and the chance to be a part of a great team. And we are committed to being an equal opportunity employer.
A Quality Assurance Representative independently inspects a few standardized procedures, items, or operations. This position involves auditing of quality standards and preparation of reports.
Essential Duties and Responsibilities
- Reviews completed work and administers the company's quality control procedures to ensure all client work is at or above required accuracy rates:
- Review all scanned documents.
- Review doc ID and dates for accuracy.
- Review and log error codes.
- Make corrections for identified errors.
- Verify completed work and perform all program checks specified at the beginning and at the end of a job.
- Conduct auditing of completed client work to check for accuracy.
- Audit completed work of Quality Assurance Representative I.
- Complete paper to image audit.
- Update operators Quality Control reports.
- Completes QC meetings with team members to discuss and review errors.
- Reference work instructions as needed.
- Perform other duties as assigned per business needs.
Qualifications
- Able to read, write and speak English.
- Successfully pass and maintain acceptable background checks and security clearances.
Knowledge, Skills and Abilities
- Able to maintain confidential information.
- Able to type 8,000 keystrokes per hour.
- Basic computer knowledge and Microsoft Suite experience.
- Ability to problem solve and think critically.
- Above average written and verbal communication.
Work Environment/Physical Demands
- The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee regularly works in a climate-controlled environment. The employee works independently as part of a department team to meet the organization’s goals.
- Candidates must be able to sit, stand, walk, use hands and fingers, talk, and hear. Must be able to lift 50 pounds. Must have close vision and ability to adjust focus. Must be able to work in an environment with moderate noise.
DOMA Technologies is an equal employment opportunity / affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military and veteran status or any other characteristic protected by applicable law. DOMA Technologies believes that diversity and inclusion among our teammates is critical to our success and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you need assistance or an accommodation due to a disability, you may contact us at 757-306-4920 or hr@domaonline.com
