seedstars is hiring a

Quickcheck Call Center Officer

Lagos, Nigeria
Full-Time

Hi, 

Thank you for your interest in this position, Call Center Officer at Quickcheck (Lagos, Nigeria)

Please see this video for details about the company and the team: https://youtu.be/Df89sO76Hyo

Responsibilities for this role include:

  • Follow up with clients to ensure that terms and conditions of loan facilities are complied with
  • Identify negative trends and deviations from client’s financial commitment
  • Ensure prompt repayment and servicing of loans from indebted clients

In order to succeed in this role, you must possess

  • Strong analytical skills
  • Excellent communication skills to interact effectively with clients
  • Ability to negotiate
  • Eye for detail

The recruitment process has 3 steps:

   1. Short online questionnaire and a critical thinking test (you will receive the details for the test after you submit the questionnaire)

   2. Phone interview 

   3. Interview (Quickcheck offices, Lagos)

If this is something that interests you and you believe it suits your skills and attitudes, please apply by filling in this questionnaire. 

We are looking forward to finding great, talented people to join our team! 

Good luck!