Peloton is hiring a

Refurb Technician

Alexandria, United States



Peloton is the largest interactive fitness platform in the world with a loyal community of more than 2.6 million Members. The company pioneered connected, technology-enabled fitness, and the streaming of immersive, instructor-led boutique classes for its Members anytime, anywhere. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that encourage its Members to be the best versions of themselves. An innovator at the nexus of fitness, technology, and media, Peloton has reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, and world-class streaming digital fitness and wellness content, creating a product that its Members love. The brand's immersive content is accessible through the Peloton Bike, Peloton Tread, and Peloton App, which allows access to a full slate of fitness classes across disciplines, on any iOS or Android device, Fire TV, Roku, Chromecast and Android TV. Founded in 2012 and headquartered in New York City, Peloton has a growing number of retail showrooms across the US, UK, Canada and Germany. For more information, visit


  • Responsible for the configuration, quality, and accuracy of Peloton products
  • Ensure hardware and software of the product is functioning properly after refurbishment
  • Understanding of spare parts and routine product repairs
  • Work with other internal departments to identify process improvement for efficiency
  • Load and transfer all inventory arriving to warehouse to dedicated prep area 
  • Assist with processing of returns, shipping of spare parts and recording inventory levels 
  • Ensure specified processes, procedures, and reporting methods follow build instructions
  • Provide training, development, and feedback to the team on service repairs
  • Learn refurb and repair of product at warehouse as needed / directed  


  • Maintain a safe and clean environment at all times
  • Capable of excellent documentation and tracking data
  • Familiar with all Peloton Products
  • Follow standards and documented procedures at all times
  • Ability to work well both independently and in a team atmosphere
  • A passion for fitness and exercise
  • Good problem solving skills, and the ability to troubleshoot problems and think on your feet
  • Ability to deal effectively with a wide range of personalities

Hours vary but typically begin between 6AM-10AM and end before 9PM.