Box is hiring a

Renewals Account Executive - EMEA

London, United Kingdom


Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organisations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers 100,000+ businesses, including many top Fortune 500 companies who trust our secure collaboration platform to manage the entire content lifecycle.



Be a key contributor in Box's high performing Renewals team. The Box Renewal Manager will develop and drive the renewal process, with a focus on expansion and growth.


Working in a highly collaborative and fast moving environment, alongside a team of talented Account Executives, Solution Engineers and Customer Success Managers, the Box Renewal Manager will look after a territory of medium to large sized accounts. Accounts will be located across the Europe, the Middle East and Africa.


The Renewal Manager will blow our customers minds by thoroughly understanding their business and delivering an excellent customer experience. Addressing customers pain points, solution selling and discovery of new use cases are key in this role.



  • Retain and increase subscription revenue, usage, subscriptions and market share in existing customer accounts

  • Achieve individual goals on a quarterly and annual basis

  • Engage in consultative discovery conversations to uncover account expansion and multi-year subscription opportunities

  • Be a thought leader for selling at time of renewal

  • Create proposals and prepare contracts

  • Contribute ideas to develop team process and best practices



  • A minimum of four years experience in renewals, sales, account management or equivalent customer facing role (with at least 2 years in SaaS)

  • Proven sales history of quota over-achievement in a technology role

  • Previous history quarterbacking renegotiations of legal terms

  • Must be motivated, goal oriented and able to work independently

  • Ability to prioritise and meet deadlines

  • Strong oral and written communication skills

  • 3 Year degree or equivalent

  • Experience working with customers in different European markets is a bonus

  • Ability to speak European languages, in addition to English, is a bonus



  • Growth orientated

  • Creative problem solving

  • Sales Methodology

  • Resilient and resourceful

  • Effective communication and presentation skills

  • Desire to achieve results and advance through a fast growing organisation

  • Ability to work as a team player is imperative



London, UK



Box Benefits package includes pension, medical and dental coverage. We have a robust wellness program including 25 days of vacation (plus your birthday off!) and subsidised gym membership. There is such a thing as a free lunch, along with lots of snacks and drinks. Our EMEA HQ office is located in the impressive White Collar Factory at Old Street;, with other European offices in Paris, Munich, Amsterdam, and Warsaw.



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.


For details on how we protect your information when you apply, please see our Personnel Privacy Notice.



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