WHAT IS BOX?
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organisations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers 100,000+ businesses, including many top Fortune 500 companies who trust our secure collaboration platform to manage the entire content lifecycle.
WHY BOX NEEDS YOU
Be a key contributor in Box's high performing Renewals team. The Box Renewal Manager will develop and drive the renewal process, with a focus on expansion and growth.
Working in a highly collaborative and fast moving environment, alongside a team of talented Account Executives, Solution Engineers and Customer Success Managers, the Box Renewal Manager will look after a territory of medium to large sized accounts. Accounts will be located across the Europe, the Middle East and Africa.
The Renewal Manager will blow our customers minds by thoroughly understanding their business and delivering an excellent customer experience. Addressing customers pain points, solution selling and discovery of new use cases are key in this role.
WHAT YOU'LL DO
Retain and increase subscription revenue, usage, subscriptions and market share in existing customer accounts
Achieve individual goals on a quarterly and annual basis
Engage in consultative discovery conversations to uncover account expansion and multi-year subscription opportunities
Be a thought leader for selling at time of renewal
Create proposals and prepare contracts
Contribute ideas to develop team process and best practices
WHO YOU ARE
A minimum of four years experience in renewals, sales, account management or equivalent customer facing role (with at least 2 years in SaaS)
Proven sales history of quota over-achievement in a technology role
Previous history quarterbacking renegotiations of legal terms
Must be motivated, goal oriented and able to work independently
Ability to prioritise and meet deadlines
Strong oral and written communication skills
3 Year degree or equivalent
Experience working with customers in different European markets is a bonus
Ability to speak European languages, in addition to English, is a bonus
KEY COMPETENCIES FOR A SUCCESSFUL CANDIDATE
Creative problem solving
Resilient and resourceful
Effective communication and presentation skills
Desire to achieve results and advance through a fast growing organisation
Ability to work as a team player is imperative
Box Benefits package includes pension, medical and dental coverage. We have a robust wellness program including 25 days of vacation (plus your birthday off!) and subsidised gym membership. There is such a thing as a free lunch, along with lots of snacks and drinks. Our EMEA HQ office is located in the impressive White Collar Factory at Old Street; www.whitecollarfactory.com, with other European offices in Paris, Munich, Amsterdam, and Warsaw.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice.
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