Our team is incredible. We are an award-winning company that strives to do better every day. Besides our fun team activities and events, company masseuse, and cornucopia of healthy snacks, the work ethic, commitment to core values, and firm knowledge that we help people across the country are really what tie us all together.
CipherHealth is looking for a Renewals Manager with 5+ years of experience in a SaaS environment to help own, coordinate, and execute on client renewals within a cross-functional team environment. This individual will have experience reviewing legal agreements (e.g., MSAs, Contracts, Statement of Work, etc.) and have the ability to effectively communicate critical details pertaining to such agreements to leadership and executive teams.
Overall Job Summary
As a Renewals Manager you will be responsible for reviewing contract details across our customer base, and at times, drafting amendments, addendums, change requests, and other items needed to support the execution of renewal agreements according to our renewals management process. Your focus will be working closely with internal teams to ensure our customers are under contract and meeting the necessary milestones and goals essential to the success of the customer and their existing contract. As part of this effort, you will be responsible for making sure CipherHealth is positioned to maintain a high level of customer retention through timely account reviews, QBRs, and other activities needed to make sure we renew customer contracts. You will also work alongside our Customer Success and Sales teams to help identify opportunities where we can expand business within our customer base.
Include but are not limited to:
Knowledge, Skills and Abilities:
This job has been filled or removed by CipherHealth.
You can leave your email address and we will send you an email when there is a new Renewals Manager job post.✕