Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.
Founded five years ago in Sydney, Australia, Afterpay has millions of active customers globally and is offered at the world’s best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. Afterpay is on a mission to power an economy in which everyone wins.
Afterpay is completely free for customers who pay on time – helping people spend responsibly without incurring interest, fees or extended debt. Afterpay empowers customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. We are focused on supporting our community of shoppers.
We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing.
Afterpay offers customers a better way to pay—a freer, fairer, more flexible means of buying the things they want, when they want, on their terms. Customers shop our network of top retailers, pay for their purchases over time in interest-free installments, and manage it all through our simple app interface.
Afterpay’s Retail Marketing team is passionately focused on our customers, on creative problem solving and on cross-functional partnerships dedicated to our in-store program. This Retail Marketing Strategy Manager will lead consumer marketing strategy & execution of Afterpay in stores, responsible for shaping a seamless omnichannel customer experience by using data & working with Retailers to inform actionable insights across the Retail Marketing organization alongside the VP of Retail Marketing.
Success in this Role
You live and breathe the physical Retail experience: you’re motivated by the idea of creating a seamless customer experience that starts or ends in a physical brick-and-mortar store. You look for patterns in the everyday consumer experience to build hypotheses and test them with analytical rigor. You’re a cross-functional influencer and thrive in an environment that requires collaboration between creative and operational teams.
We are much more than our job descriptions, but here’s where you will begin….
Collaborate with Retail & Marketing leaders across the organization to analyze and identify growth levers to rapidly scale Afterpay’s in-store business
Identify & diagnose core challenges using data-first methodologies. Then create a plan to resolve and then drive the cross functional execution of that plan.
Build core processes to streamline milestones across the business, bringing together calendars from marketing & creative to field & education
Understand and advocate for the omnichannel consumer journey & experience and drive initiatives that drive to greater in-store awareness, engagement and use.
Partner with Retail and internal partner teams to identify and develop strategies for gathering consumer and retailer insights.
Synthesize data points into actionable insights that can be shared across the business, with retail partners, media, industry and other relevant groups
Lead efforts to evaluate the in-store experience across teams and develop solution-oriented initiatives
Partner with cross-functional consumer insights teams to surface actionable insights that lead to improved in-store experiences and greater ROI.
Support with budgeting and forecasting as needed
Who are you? (Qualifications)
Like us, you’ll be deeply committed to delivering positive outcomes for customers and passionate about shaping the future of Afterpay.
5+ years experience in high growth environments, strategy consulting or investment banking focused on the Retail sector, internal insights & strategy teams at Retail Technology companies or fast-paced Retailers
Excellent leadership skills with the ability to build strong cross-functional relationships and work collaboratively with business partners, creative leaders and 3rd party vendors
A champion & advocate of team success, someone whose energy and enthusiasm inspires others to drive initiatives forward & celebrate the wins
Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing
Self-starter who leans in and can multitask in fast-paced and often ambiguous environments
How we reward you. We have a pay for performance culture so you can expect to be rewarded for high performance. We pride ourselves on fairness and offer a competitive total reward package made up of salary, incentives and benefits including the opportunity to enroll in our share matching plan.
We have a strong focus on health and wellbeing at Afterpay as we aim to support you to succeed in both your career and personal lives, such as providing employees with a corporate membership to Headspace. We offer a wide range of insurance programs so you have the flexibility to choose what is best for you. Afterpay covers 100% of the employee cost and 75% of the cost of your dependents.
We value diversity and a collaborative and inclusive environment where everyone feels they belong is important to us.
How to Apply: We don’t know what the future holds. That’s the exciting part; we show up and make it happen. If you’re brave, if you’re committed to doing the right thing and excited by this opportunity, click apply now!
Afterpay is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. All new team members, in addition to current staff, will temporarily work from home until it is safe to return to our offices.