Deliveroo is hiring a

Rider Payment Administrator

London, United Kingdom

Deliveroo is a fast-growing start-up dedicated to bringing our customers the nation’s favourite food as quickly as possible.

We’re looking for an eagle-eyed individual to join our Rider Payments Team; the department dedicated to providing rider fees accurately and dealing with any queries they may have. This is the perfect opportunity for a fast-learning, highly-motivated administrator interested in getting into a role which changes day to day.

Your key duties will be:

- Approving riders' hours completed based on the information given by our scheduling software.

- Keeping your assigned areas on track for riders' fees to be processed every fortnight.

- Helping with queries from riders and solving those queries in a timely and polite manner.

- Looking out for and informing the area manager of unusual rider patterns.