Affirm is hiring a

Risk Operations Investigator


Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

As a company that underwrites and services loans, we work diligently to detect and prevent fraud, and we're looking for curious and driven professionals to join our team! Our Risk Operations Investigator will play a meaningful role in identifying incoming fraud attacks, providing insight on fraud trends, and handling inquiries relating to our fraud decisioning systems.

What You'll Do

  • Regularly review suspicious account activities, diagnose account issues, and identify links to deter fraud attacks
  • Work collaboratively with Data Science, Engineering, Product, and Client Success to share fraud trends and provide insight on new fraud behaviors and methods
  • Identity areas of opportunity to improve procedures, processes, and tools
  • Influence development of new risk models and review procedures to mitigate fraud for new Affirm products
  • Contribute to key projects and initiatives as necessary

What We Look For

  • Passion, drive and dedication to change consumer banking for the better
  • 1-3 years of experience in fraud investigations and/or fraud operations within the tech or fintech industry
  • A keen eye for detecting and deterring fraud and risk
  • Experience and knowledge of utilizing fraud investigative techniques and practices
  • Excellent analytical and problem solving skills
We’re excited to announce that Affirm is now a remote-first company! This role can be located anywhere in the U.S. and Canada (with the exception of Quebec). Remote based employees may occasionally travel to an Affirm office for meetings or team building events. Our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.
Please note that visa sponsorship is not available for this position.
Check out our remote-first approach to learn more about the new ways we work.
If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
At Affirm, "People Come First" is a core value and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2019 D&I report.
We also believe “It’s On Us” to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
We will consider for employment qualified applicants with arrest and conviction records in accordance with applicable federal, state and local laws, including the San Francisco Fair Chance Ordinance. By clicking "Submit Application," I acknowledge that I have read the Affirm Employment Privacy Policy, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.