Chronus is hiring a

SaaS Account Manager

Bellevue, United States
Full-Time

About Us

As the leader in mentoring software, Chronus is a fast-growing SaaS business that serves the who’s who of industry leaders around the world today, including large and medium enterprises, leading colleges and universities, and professional associations.  Blue-chip organizations take advantage of our award-winning software to drive compelling mentoring, coaching, and onboarding programs that propel employee engagement to develop their people faster and better.

The Chronus team is a dynamic and innovative group focused on creating value for our clients while fostering a culture and experience where all of our employees may thrive.

The Role 

Chronus, the leader in SaaS Mentoring Software Systems, is looking for an energetic self-motivated Account Manager (AM) that is eager to grow and contribute to a fast-growing business. By joining a dynamic team, AMs serve as the business owner for a portfolio of assigned customers and help clients realize strategic value from their investment in Chronus by driving renewals, establishing strategic relationships, and building new business in the process.

 Responsibilities

  • Proactively manage, renew, and grow a portfolio of assigned customers
  • Creation of strategic account plans for top opportunities
  • Own the account-level relationship with client building strong relationships with key decision makers, influencers, and stakeholders
  • Ability to navigate complex organizations and identify new key executives to build relationships with to further grow the account
  • Close renewal business, meeting and exceeding quota
  • Identify upsell opportunities to build pipeline and close sales
  • Demonstrate Chronus value to keep Chronus top of mind with customer
  • Proactively identify and resolve account success blockers that may arise
  • Orchestrate discussions with senior leaders around their business needs
  • Work with the Customer Success Manager to deliver Executive Business Reviews as needed

 

REQUIRED Qualifications and Skills

  • Bachelor’s degree required
  • 1+ years of SaaS Account Management experience with Mid-Market accounts
  • A clear track record of over-achievement
  • Extremely detailed and process driven
  • Ability to develop and deliver executive presentations and webinars
  • Strong interpersonal skills, particularly via phone and virtual meetings
  • Consultative and friendly
  • Self-driven and not afraid to explore
  • A history of evangelical sales is highly desirable.
  • Experience using Salesforce
  • Experience in the learning and development industry and/or selling to Human Resource professionals a plus
  • Eager to learn from top executives and grow with Chronus

 Why Chronus

  • High-growth startup culture where you can make a real impact
  • Self-managed, flexible PTO
  • Comprehensive health benefits and 401K plan
  • Work remotely, work safely at the office, or a combination – your choice
  • Fun, virtual team-building support and activities during these pandemic times

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