Wolf & Badger is hiring a

Sales Associate - London (Full Time / Part Time)

London, United Kingdom

Wolf & Badger is an innovative multi-channel retail platform for independent brands with showroom store locations in London, UK and New York, USA. We are currently recruiting for Junior and Senior Sales Associate positions in London to work at our new flagship multi-purpose store in Kings Cross.

The successful candidate will be the ultimate brand ambassador for Wolf & Badger in increasing brand awareness, driving sales and handling relationships with customers and brands. The successful candidate will be confident in handling relationships both in-person and via digital channels.

Note that this is a retail role and will therefore include work on weekends.

Duties will include:

  • Drive sales amongst loyal and new customers, both in-store and online
  • Maintain relationships with VIP customers and develop a client book
  • Handle ongoing relationships with brands stocked in the stores and online
  • Offer online support to both customers and brands (including basic technical support)
  • Manage stock and handle supply-chain issues, particularly for items displayed in-store
  • Engage in visual merchandising of displays in the store
  • Take responsibility for delivering the highest possible level of customer service
  • Ensure the store is maintained and in pristine condition at all times
  • Get involved in other ad hoc projects and tasks as might present themselves in a high-growth company

This position reports to both the Store Manager and Customer Service Manager

Requirements

Key skills and requirements for the role:

  • Well organised with sharp attention to detail
  • Excellent verbal and written communication skills
  • Confident using a variety of software and strong with technology
  • Must thrive under pressure and enjoy a challenge

Benefits

Benefits include:

  • Creative work environment within a multi-purpose retail, food, events and office environment
  • Excellent career opportunities in a rapidly growing international business
  • 2 ‘duvet days’ in addition to statutory holiday allowances
  • Paid pet-ernity and heartbreak leave
  • Discounts on cafe, restaurant and retail within Wolf & Badger Kings Cross

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