Wolf & Badger is hiring a

Sales Associate

London, United Kingdom

Wolf & Badger is an innovative multi-channel retail platform for independent brands with showroom store locations in London, UK and New York, USA. We are currently recruiting for full-time and part-time Junior and Senior Sales Associate positions in London to work at our new flagship multi-purpose store in Kings Cross.

The successful candidate will be the ultimate brand ambassador for Wolf & Badger in increasing brand awareness, driving sales and handling relationships with customers and brands. The successful candidate will be confident in handling relationships both in-person and via digital channels.

Note that this is a retail role and will therefore include work on weekends.

Duties will include:

  • Drive sales amongst loyal and new customers, both in-store and online
  • Maintain relationships with VIP customers and develop a client book
  • Handle ongoing relationships with brands stocked in the stores and online
  • Offer online support to both customers and brands (including basic technical support)
  • Manage stock and handle supply-chain issues, particularly for items displayed in-store
  • Engage in visual merchandising of displays in the store
  • Take responsibility for delivering the highest possible level of customer service
  • Ensure the store is maintained and in pristine condition at all times
  • Get involved in other ad hoc projects and tasks as might present themselves in a high-growth company

This position reports to both the Store Manager and Customer Service Manager

Requirements

Key skills and requirements for the role:

  • Well organised with sharp attention to detail
  • Excellent verbal and written communication skills
  • Confident using a variety of software and strong with technology
  • Must thrive under pressure and enjoy a challenge

Benefits

Benefits include:

  • Creative work environment within a multi-purpose retail, food, events and office environment
  • Excellent career opportunities in a rapidly growing international business
  • 25 days in addition to bank holidays (for full-time)
  • Paid pet-ernity and heartbreak leave
  • Discounts on cafe, restaurant and retail within Wolf & Badger Kings Cross

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