Wolf & Badger is an innovative multi-channel retail platform for independent brands with showroom store locations in London, UK and New York, USA. We are currently recruiting for full-time and part-time Junior and Senior Sales Associate positions in London to work at our new flagship multi-purpose store in Kings Cross.
The successful candidate will be the ultimate brand ambassador for Wolf & Badger in increasing brand awareness, driving sales and handling relationships with customers and brands. The successful candidate will be confident in handling relationships both in-person and via digital channels.
Note that this is a retail role and will therefore include work on weekends.
Duties will include:
- Drive sales amongst loyal and new customers, both in-store and online
- Maintain relationships with VIP customers and develop a client book
- Handle ongoing relationships with brands stocked in the stores and online
- Offer online support to both customers and brands (including basic technical support)
- Manage stock and handle supply-chain issues, particularly for items displayed in-store
- Engage in visual merchandising of displays in the store
- Take responsibility for delivering the highest possible level of customer service
- Ensure the store is maintained and in pristine condition at all times
- Get involved in other ad hoc projects and tasks as might present themselves in a high-growth company
This position reports to both the Store Manager and Customer Service Manager
Key skills and requirements for the role:
- Well organised with sharp attention to detail
- Excellent verbal and written communication skills
- Confident using a variety of software and strong with technology
- Must thrive under pressure and enjoy a challenge
- Creative work environment within a multi-purpose retail, food, events and office environment
- Excellent career opportunities in a rapidly growing international business
- 2 ‘duvet days’ in addition to statutory holiday allowances
- Paid pet-ernity and heartbreak leave
- Discounts on cafe, restaurant and retail within Wolf & Badger Kings Cross