Wolf & Badger is an innovative multi-channel retail platform for independent brands with showroom store locations in London and New York. We are currently recruiting for full-time and part-time Sales Associate positions in New York to work at our US Flagship Store in SoHo.
The successful candidate will be the ultimate brand ambassador for Wolf & Badger in increasing awareness, driving sales and handling relationships with customers and brands. The successful candidate will be confident in handling relationships both in-person and online.
Note that this is a retail role and will therefore include work on weekends.
Duties will include:
- Drive sales amongst loyal and new customers, both in-store and online
- Maintain relationships with VIP customers and develop a client book
- Handle ongoing relationships with brands stocked in the stores and online
- Offer online support to both customers and brands (including basic technical support)
- Manage stock and handle supply-chain issues, particularly for items displayed in-store
- Engage in visual merchandising of displays in the store
- Take responsibility for delivering the highest possible level of customer service
- Ensure the store is maintained and in pristine condition at all times
- Get involved in other ad hoc projects and tasks as might present themselves in a high-growth company
Key skills and requirements for the role:
- Well organised with sharp attention to detail
- Excellent verbal and written communication skills
- Confident using a variety of software and strong with technology
- Must thrive under pressure and enjoy a challenge
- Competitive rate of pay + additional sales commission
- Creative work environment
- Excellent career opportunities in a rapidly growing international business