Iterable is hiring a

Sales Development Representative

San Francisco, United States

Iterable is the customer activation platform that helps brands deliver joyful experiences with harmonized, individualized, and dynamic communications at scale—Iterable is built for marketers, trusted by engineers, and designed with intelligence. We know this space well: our product team built the growth systems that powered Twitter’s early success. We've surpassed $100M in ARR and have raised more than $340M from top-tier investors like Index Ventures, Viking, and CRV, and hundreds of companies like Zillow, SeatGeek, and Box rely on us to captivate their many millions of users.

Developed for the enterprise, Iterable is built from modern technologies that transform cloud, partner and tool-specific data into integrated, personalized engagements. No matter the audience size or degree of campaign sophistication, Iterable empowers brands to implement where it matters most—creating experiences and promoting connections with over 2 billion people world-wide. Leading brands, like Zillow, DoorDash, Calm, Madison Reed, and Box, choose Iterable to power excellent customer experiences throughout the entire lifecycle.

Iterable's momentum grows daily and there has never been a more exciting time to join the team! We've been recognized as one of the Best Places to Work - SF for the past four years, one of the Best Places to Work in Colorado for the past two years, and were named as one of Colorado’s Best Paying Companies! We’ve also been listed on Wealthfront’s  Career Launching Companies List for the past two years,  rank sixth on the list of Top 25 Companies Where Women Want to Work and hold a top 20 spot among the SaaS 100. 

We have a global presence with offices in San Francisco, New York, Denver, and London, and remote employees located all over the world. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.

How you will make an impact:

As a Sales Development Representative at Iterable, we are looking for enthusiastic sales professionals with an entrepreneurial mindset to develop their territory through thoughtful, multi-channel outreach. The ideal candidate understands that the SDR role at Iterable is the foundation of a successful career in tech sales, and advancement in our organization comes by demonstrating the ability to be tenacious, creative, and thoughtful sales professionals every day. Iterable and the sales organization will look to the SDR team to generate strategic opportunities needed to take Iterable to the next level.

We strongly believe in the growth and development of each new hire, and there’s a lot of opportunity for internal progression. We're looking to expand our rapidly growing organization with teammates who are intellectually curious and strong advocates for their customers, all while keeping our company values of Humility, Trust, Growth Mindset, and Balance top of mind. This role will be reporting to the Manager of Sales Development. 

One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

How you will make a difference: 

  • Prospect, educate, and develop leads to create sales-ready opportunities
  • Research and maintain account data against prioritized accounts; identify key players and generate the interest of key prospects
  • Achieve monthly quotas of meetings completed and fully qualified opportunities
  • Provide thorough discovery data to each Account Executive to ensure successful opportunities
  • Become a trusted and credible resource, developing superior relationships with Account Executives
  • Provide ongoing feedback to the sales department for continuous process optimization
  • Become an expert at prospecting and master the tools needed to be successful including Salesforce, LinkedIn Sales Navigator, eDataSource, Outreach.io, and intent data.
  • Participate in a variety of trainings (sales onboarding, sales tools training, JBarrows sales training, etc)

We are looking for people who:

  • 6+ months experience as an SDR in SaaS
  • 1-2 Years of corporate experience, outside of undergraduate graduation
  • Bachelor’s degree preferred
  • Collaborators who do their very best work individually and as part of a team
  • Detail oriented, passionate about data, and strong familiarity with a sales process
  • Proven critical thinkers who solve difficult problems
  • Articulate and succinct communicators, verbally and in writing
  • Experienced with Salesforce, Outreach.io, LinkedIn Sales Navigator, and Cognism (or similar tools)

Bonus points:

  • Familiarity with enterprise email marketing and/or marketing automation solutions
  • Outbound-focused sales or other customer-oriented background (support, customer service)
  • Experience working with teams across various locations

Perks & Benefits:

  • Paid parental leave
  • Competitive salaries, meaningful equity, & 401(k) plan
  • Medical, dental, vision, & life insurance
  • Balance Day (First Friday off every month)
  • Fertility & Adoption Assistance
  • Paid Sabbatical
  • Flexible PTO
  • Monthly Employee Wellness allowance 
  • Monthly Professional Development allowance 
  • Pre-tax commuter benefits
  • Complete laptop workstation

We’re rethinking traditional workplace planning and looking to strengthen belonging, innovation, productivity, and happiness whether it’s in an office, from home, or a hybrid of the two. As such, we've moved to a single geographical compensation band for all of our employees (the San Francisco Bay Area market for the US, London for the UK).

The annual base salary for this position is $57,000 paid hourly. The total compensation package also includes target variable pay of $21,000 (actual payout is subject to the percentage attainment of specific sales goals), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

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