Pivotal Software is hiring a

Sales Operations Coordinator

Toronto, Canada

Pivotal is a software company that uses its cutting edge development methodology, next-generation cloud platform, and big data analytics to accelerate digital transformation for the world's largest enterprises and most admired brands. At Pivotal, we enable companies to innovate by employing an approach focused on building software.

Our 2,000+ employees across 17 offices worldwide subscribe to an ethos of kindness. We make a point to bring empathy to each and every project, and are guided by a purposeful mission—to transform how the world builds software.


The Sales Operations Coordinator is a new position within Pivotal’s Sales Operations organization. This individual will play an integral role in supporting our worldwide Sales organization and increasing sales rep productivity while assisting to drive the overall company strategy.

The Sales Operations Coordinator will be responsible for the timely and accurate creation of customer facing sales quotations for Pivotal’s Worldwide Sales organization.

We anticipate the scope of this role to evolve over time and to provide the opportunity for training and development for your career growth.


  • Prepare customer quotes for software and service transactions as requested by sales reps
  • Cross functional collaboration with Business Managers, Deal Desk, and Sales Productivity Teams
  • Anticipate system issues and initiate actions to ensure quotes are created timely and efficiently
  • Drive business process improvements and initiatives with the goal of creating a best in class Quote Desk process
  • Ensure accuracy of quotes to guarantee customer satisfaction and internal execution
  • Communicate effectively across the organization
  • Create and maintain process documentation as needed
  • Ad-hoc projects as time permits

Key Qualifications:

  • Bachelor’s degree in Accounting, Finance or Business Administration preferred
  • 1-2 years of applicable work experience; ideally participating in the quote-to-cash process in a subscription software company
  • Excellent communication and interpersonal skills
  • Strong analytical skills
  • Organized and detail-oriented
  • Must have a sense of urgency and be able to work effectively under time critical deadlines
  • Ideal candidate demonstrates confidence, good judgment and is a team player

Preferred Experience / Skills:

  • Salesforce (SFDC) experience
  • Experience with an ERP system (SAP, NetSuite, etc.)


EQUAL EMPLOYMENT OPPORTUNITY GPVTL Canada In (“Pivotal”) is an equal opportunity employer who recognizes the value of every individual in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. Pivotal believes equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

ACCESSIBILITY FOR APPLICANTS WITH DISABILITIES Pivotal is committed to working with and providing reasonable accommodation to individuals with disabilities.  In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Pivotal will provide accommodations throughout the recruitment and selection process to applicants with disabilities.  If you would like to request a reasonable accommodation, please email [email protected] or call 416-907-9470 ensure to provide your name, the best way to contact you, a detailed description of the nature of any accommodation that you may require (including any materials or processes that can be used to ensure your equal participation).