Netomi is hiring a

SDE II

Gurugram, India
Full-Time
Netomi is an AI-first customer service platform that enables companies to deliver the highest quality customer experiences while significantly reducing cost. Netomi's Relationship Operating System automatically resolves up to 80% of routine customer service inquiries, decreasing resolution time, and increasing customer satisfaction and support quality. The patented, no-code platform works across messaging, chat, email and voice, and understands 100+ languages. Netomi is based in San Francisco and has offices in New York and India.

Want to have a direct impact in solving the top challenges businesses face today? Join us!

Job Description:

We are looking for a Senior Software Engineer with experience in Java development. Who brings in experience of coding, fixing, executing and versioning existing code for applications and someone who is ready to think beyond and is ready to take bigger responsibilities.

If you're passionate to solve real time fundamental problems, explore, learn and work on technologies out of scope, Netomi is the perfect place for you.

Job Responsibilities

  • Assist in planning, design and execution of SOA backend platforms. Mostly around REST based Web
  • Frameworks using JAVA (Spark,Spring, ORM)
  • High level and Low level design of the highly scalable components
  • Track defects and works with business owners and users to triage bugs and manage a backlog
  • Taking care of Nonfunctional requirements like Scale/ High Availability/Performance/Security
  • Build/Deployments/DevOps related work on AWS
  • Works collaboratively in a multi-disciplinary team environment; establishes and maintains professional networks with subject matter experts
  • Assist key technical advisors to define the roadmap of project

Requirements

  • Experience on SOA, Multitenant platforms, SaaS platforms (It’s a plus)
  • 3-5 years’ experience – proficient in Java / J2EE
  • Experience of working with micro service architectures, Transactional systems and Distributed environments
  • Experience with Amazon web services or similar environment
  • Experience on some scripting language for automated build/ deployments
  • B.E./B.Tech in Computer Science from tier I & II institutes

This position is with competitive compensation, benefits.

Even if you don't meet every requirement in this job description, we still encourage you to apply. We're eager to work with people who are eager to work for us, especially those with unconventional career paths. Make a case for why you! We're looking for ambitious team players who will add value and stick with us as we grow - not just candidates who check all the boxes!  

We are committed to building an inclusive and diverse team.

Netomi is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

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