Zeno Group is hiring a

Senior Account Director

London, United Kingdom

Experienced corporate agency professional


We’re on the hunt for an experienced Senior Account Director, with ESG experience, to help take our growing corporate reputation team to the next level. At Zeno London we work with some the UK’s best-loved brands, building and protecting reputations. We firmly believe a company’s corporate identity is the soul of any business, and while we’re a diverse bunch, we’re united by a passion for compelling corporate storytelling. 

We’re looking for a candidate who’s excited about business, curious about the world that we live in, thinks a bit differently and understands how to navigate complex stakeholder landscapes. 

We want people who are experienced in communicating to different audiences, have a handle on the evolving digital and media landscape and are comfortable working in a fast-paced environment. We like people who hustle, champion smart, tenacious ways of working and are interested in growing and expanding their client remits.  

We are always keen to hear from people with different backgrounds but brilliant aptitude for problem solving and a solid grasp of the world of brand and communications is key. Ideally you will have worked in a global agency environment, with experience in managing new business proposals and in delivering strategic counsel to clients.   

Sound like you? 


As a Senior Account Director you will report directly to the leadership team of the practice, taking an active role in growing the client portfolio and the careers of the more junior members of the team.   

You will have strategic oversight of the account but also be across the detail, ensuring the client feels they’re in safe hands. Results oriented, you will be responsible for delivering against an agreed scope, managing budgets and servicing as well as mucking in with the team to get the job done.

You will have a mix of clients including huge brands like Coca-Cola, Amazon and Lenovo but will also play a vital role in the development of the Corporate Reputation practice, generating new business leads, brainstorming ideas, drafting proposals, pitching and growing existing business.  

You’ll also need to be focused on coaching and developing the people in your team. You will have direct reports and be responsible for their career development and growth at Zeno.  

In the Corporate team we work collaboratively with other teams in the agency including consumer and tech so there are always opportunities to work cross-team.  

Other requirements for the role are: 

Corporate agency background, ideally with global experience  

Client experience and knowledge that includes a mix of:  FMCG (ideally food and drink), trade/stakeholder comms, issues and crisis, CSR/Sustainability and a channel agnostic approach enabling integrated thinking 

Experience in integrated campaign development, multi-market management and executive leadership profiling is preferred 

Able to lead and motivate teams to deliver best results, taking an interest in people development  

Maintain quality control and high standards across accounts  

Confidence in delivering fast-paced and robust counsel to senior clients  

Able to produce client plans and new business proposals with minimal supervision  

And a cracking sense of humour of course…!

Our corporate reputation team is growing fast so there’s lots of opportunity for development in this role and within the broader agency. 


Zeno Group is an award-winning, global, integrated communications agency, born from PR. Our core areas of expertise span industries and marketing channels across consumer, healthcare, corporate and technology, with a digitally-led and data-driven approach to our work. We are proud to represent a diverse roster of clients that include some of the world’s leading companies and brands. Zeno Group is part of the Daniel J. Edelman family of companies. 
We pride ourselves on being the agency of choice for the boldest and brightest, and seek to inspire people to do highly creative and transformative work, delivering true business value for our clients. We’re fiercely committed to our culture and are proud to regularly be shortlisted for best place to work and for our environmental credentials.  

This is a high-energy, entrepreneurial environment, where being ‘mid-sized’ doesn’t limit what we can do; but frees us up to do so much more, and to evolve faster in a rapidly-changing market with a brand-centric approach. 
We are home to 1,000 people in the Americas, Europe and Asia Pacific, and celebrated our 25th anniversary in 2023.

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