Senior Data Science Analytics Engineer, Customer Service Platform
Airbnb has become a global platform that connects travelers and hosts in approximately 100,000 cities around the world. Our mission is to enable a world where anyone can belong anywhere.
About the position:
Analytics Engineers build the data foundation for reporting, analysis, experimentation, and machine learning at Airbnb. We are looking for someone with expertise in metric development, data modeling, SQL, Python, and large scale distributed data processing frameworks like Presto or Spark. Using these tools, you will transform data from data warehouse tables into valuable data artifacts that power impactful analytic use cases (e.g. metrics, dashboards). You will sit at the intersection of data science and data engineering, and work collaboratively to achieve highly impactful outcomes.
Data can transform how a company operates; high data quality and tooling is the biggest lever to achieving that transformation. You will make that happen.
About the Team:
The Community Support Platform team is building a technology platform that supports Airbnb as it scales, delivering an exceptional level of customer service while also improving efficiency and the customer service agent experience. Data Science is key to this vision.
We are seeking a Data Scientist to join our strong Seattle office team to lead a variety of efforts to ensure a solid data foundation supports this project. You will collaborate with a team of fellow data scientists, engineers, designers, and product managers located in San Francisco and Seattle. In addition, you will leverage Airbnb’s rich and unique data, state-of-art machine learning infrastructure, and other central data science tools.