Hinge Health
Hinge Health

Senior Associate, Operations & Strategy

Hinge Health is pioneering the world’s most patient-centered Digital Musculoskeletal (MSK) Clinic™. Four in five employers and 90% of health plans with a digital MSK solution have chosen Hinge Health. Hinge Health reduces MSK pain, surgeries and opiate use by pairing advanced wearable sensors and computer vision technology with a comprehensive Clinical Care Team of physical therapists, physicians, board-certified health coaches, and more. Hinge Health’s HingeConnect integrates with 750,000+ in-person providers and enables real-time interventions for elective MSK surgeries, driving proven medical claims reduction. 

Available to over 12 million members, Hinge Health is the #1 Digital MSK Clinic with 500+ employer and health plan customers, including Boeing, Salesforce, and US Foods. Hinge Health has raised $426M to date with offices across San Francisco, Austin, Chicago, Denver, Minneapolis, Portland, Seattle and more. We’re hiring! Join us at hingehealth.com/careers


We're looking for an individual who can drive both strategic initiatives and operational excellence by leading key project deliverables. Project areas will span strategy, operations transformation, taking new products to market, and program management of key strategic initiatives. 

The ideal candidate has had a mix of both strategy and operations project experience. Start-up experience is a plus, but not a must as we look for individuals who can thrive in ambiguity. We are looking for an individual who can see the "big picture" but is also willing to roll up their sleeves to help us continuously improve. 

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We want to make you aware that there continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real HR employees and sending fictitious job offers to applications in a scheme to obtain sensitive information.

Please note that we will never ask for your financial information at any part of the interview process including the post-offer stage, and will only correspond through @hingehealth.com domain email addresses.

If you encounter any suspicious activity, we recommend you cease all communication with the individual and consider reporting them to the US FBI Internet Crime Complaint Center.

If you would like to verify the legitimacy of an email you received from our recruiting team, please forward it to security@hingehealth.com.

WHAT YOU'LL ACCOMPLISH

  • Strategy: Provide strategic insights to leadership in order to inform the strategic direction of the company: conduct market research (including interviews), drive competitive analyses, and pre-digest information prior to sharing with executives
  • Operations: Contribute to error-free and efficient day to day execution by directly taking on, documenting, and continuously improving tools and processes across various teams as needed
  • Strategic Initiatives Management: Ensure key strategic projects (e.g. launching a new product) stay on track by leading on key deliverables: encourage cross-functional coordination, provide visibility into key metrics, and ensure required buy-in is in place, including executives

WHAT WE'RE LOOKING FOR

  • Systems Thinker: Highly analytical, able to break down a problem. Builds robust models / frameworks aimed at solving problems.
  • Project Management: Able to manage multiple projects at once from discovery phase to execution within prescribed timelines, ensuring all success criteria are met
  • Prioritization: Able to execute on projects within prescribed timelines in an environment with competing demands
  • Change management: Able to influence stakeholders to affect process change. Thoughtful approach from planning to monitoring.
  • Data Integrity: Able to assess and ensure quality of data needed for analysis (excel / SQL skills)
  • Decision making: Makes high-quality and timely decisions

BONUS POINTS (BUT NOT REQUIRED)

  • Healthcare experience is a plus
  • Strong analytical skills / mindset is a plus (e.g., excel, SQL) 
  • Consulting / Investment banking experience 
  • IPO experience 

WHAT SHAPES OUR COMPANY

  • Trust: We trust our teammates to always act in the team and company’s best interest. 
  • Hustle: We’re creative, we’re unrelenting, we find a way.
  • Effective communication: We’re prompt and concise. 
  • Learn-it-all (vs know-it-all): We’re always willing to learn. 
  • Frugal: We don’t waste money and especially not time.

WHAT YOU'LL LOVE ABOUT US

  • Competitive compensation with meaningful equity
  • Medical, Dental, Vision, Disability and Life Insurance (We cover 100% of your premium and 75% for your dependents) 
  • Flexible PTO
  • FSA/HSA accounts
  • Family & fertility benefit through Maven Clinic
  • 401K match 
  • 3 months paid parental leave
  • Professional Development budget 
  • Monthly wellness benefit
  • Generous mental health stipend
  • Noise-cancelling headphones
  • Work from home policy
  • Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company’s lifecycle

If you're interested - we'd love to hear from you. No recruiters, please.


Hinge Health is proud to be an Equal Employment Opportunity and Affirmative Action employer.
We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We celebrate diversity and are committed to creating an inclusive environment for all employees.


Hinge Health is an E-verify employer

The only solution that meets members where they are at every stage of the musculoskeletal care continuum: prevention, acute, chronic, and pre/post-surgery.

Founded
Founded 2015
Employees
201-500 employees
Industry
Health Care Providers & Services
Total raised
$130M raised
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