Senior Business Analyst

INSTANDA is the worlds first no code platform for Insurance. A pioneering Insurtech, we’re revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance carriers to adapt swiftly to market demands and navigate the evolving landscape. Our Technology is consistently recognised as the best policy administration platform for innovative insurers, winning awards in both the UK and US.

INSTANDA has grown significantly in recent years and we are now a team of 180+ employees based in the UK, EMEA and US, with partnerships that operate worldwide. We’re continuing to grow our business and our Client Delivery team is at the forefront of our growth plans.

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We are looking for a dynamic and driven Senior Business Analyst with Insurance sector experience who would be responsible for gathering , documenting and elaborating requirements for both client facing and internal development projects and providing client support for the INSTANDA platform. The ideal candidate should have an analytical mindset and excellent communication skills, to ensure the smooth delivery of our solution to our clients. The position is perfect for someone who wants to experience working for a scaling tech company and be instrumental in helping our business thrive.

Whilst this is a client facing role, you will be expected to develop a comprehensive understanding of the INSTANDA platform as you will be a conduit between clients and developers.

This role is UK based, primarily remote working with some travel required to our London Office.

What you will do:

• Full immersion on INSTANDA platform: your success in this role is directly correlated to learning, understanding and developing substantial knowledge of it.
• Conduct interviews and workshops with our clients and stakeholders to clarify requirements.
• Effectively capture, understand, define and document functional and non-functional business requirements that gather the clients' key criteria and technical requirements, and align these to our commercial and technical considerations.
• Partner with our service delivery and engineering teams to support design and sign off potential new functionalities
• Support the UAT process of the INSTANDA configuration and of new functionalities.
• Take a hands-on approach to troubleshooting.
• This role will require occasional travel to client sites in London and the surrounding area with occasional travel to other parts of the UK and overseas

Requirements

Essential

• 3+ years’ experience as a Senior Business Analyst

• Experience of the end-to-end software delivery cycle.
• Extensive experience of working with development teams and external clients.
• Strong stakeholder management skills
• Experience of Agile methodologies.
• Experience of process and systems analysis and experience in translating requirements into User Stories for inclusion in sprints.
• Confident in presenting to clients, partner organisations and within INSTANDA

Desirable:

• Insurance sector experience
• Experience of SaaS or platform technology solutions will be a distinct advantage

Benefits

• Competitive salary  
• Generous 28 days holiday allowance, in addition to public holidays.
• For every year of service you complete, we’ll give you an additional days holiday (max. 5 days)
• One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life admin.
• Remote & Hybrid approach varying with the nature of your role.
• Life cover; income protection and participation in the company pension scheme
• All employees are included in the company discretionary bonus scheme.
• £100 per month to put towards wellness activities.
• Annual learning & development allowance of £1,250 and free access to LinkedIn learning and Microsoft ESI learning platforms

Additional Information:

Our company was built by looking at the world through a different lens and our culture today reflects that by encouraging you to be yourself, speak your mind, and share your opinions. We want people who want to push themselves, be part of something great, and be prepared to challenge if they think there is a better way. Collaboration sits at the heart of how we operate, it has fueled our growth enormously and our aim to be ‘world class’.                                                                                                                                  

We want everyone to be the best they can be throughout our recruitment process; if you require any additional adjustments please let us know. Visit instanda.com/careers for more information

You must be eligible to work in the UK without restriction. We are unable to provide sponsorship for this role.

Please apply directly online, we are not working with external agencies on this role.